FRP Advisory Group is seeking an On-site Service Desk Analyst to be the first point of contact for IT incidents across multiple UK sites including Chelmsford, Brentwood and London. You will log and prioritize requests, diagnose hardware and software issues, and provide user-focused support in a fast-paced professional services environment.
You will escalate complex cases, document resolutions, and follow ITIL practices while maintaining security policy adherence and contributing to knowledge
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On-Site IT Service Desk Analyst - Elevate User Support in Chelmsford employer: FRP Advisory Group
FRP Advisory Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in the UK, we provide our team with unique opportunities to lead impactful projects, engage with stakeholders, and drive meaningful change within a national professional services organisation, all while enjoying a supportive environment that values work-life balance.
