At a Glance
- Tasks: Be the go-to person for IT support and resolve tech issues quickly.
- Company: FRP Advisory Group, a dynamic professional services firm.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Other info: Work across multiple UK offices and enhance your IT skills.
- Why this job: Join a fast-paced team and make a real difference in tech support.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
FRP Advisory Group is seeking a Service Desk Analyst to be the first point of contact for IT-related incidents across our flexible UK offices (Chelmsford, Brentwood, London and other sites). You will deliver timely resolutions and strong customer service in a fast-paced professional services environment.
The role covers:
- Logging and triaging requests
- Diagnosing issues
- Supporting Microsoft 365 and other business apps
- Following ITIL practices
- Updating knowledge bases
IT Service Desk Analyst: Frontline Support in Chelmsford employer: FRP Advisory Group
As a Dynamics 365 Power Platform Developer, you will thrive in a collaborative and innovative environment that prioritises employee growth and development. Our company offers competitive benefits, a strong commitment to diversity and inclusion, and opportunities for continuous learning, all set in a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact while advancing your career in a supportive workplace culture.
