FRP Advisory is seeking a Service Desk Analyst to be the first point of contact for IT incidents and service requests across the firm’s on-site offices in Chelmsford, Brentwood, London and other UK sites. You will deliver timely resolutions and excellent customer service to support operational excellence in a fast-paced professional services environment.
You will work a coverage window of 08:00–18:00 in staggered shifts, log and prioritise incidents, guide users on Microsoft 365 and core
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On-Site Service Desk Analyst - ITIL-Driven IT Support in Brentwood employer: FRP Advisory Group
FRP Advisory Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in the UK, we provide our team with unique opportunities to lead impactful projects, engage with stakeholders, and drive meaningful change within a national professional services organisation, all while enjoying a supportive environment that values work-life balance.
