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For Companies At a Glance
- Tasks: Engage clients, identify needs, and drive revenue growth through strategic solutions.
- Company: Join Frost & Sullivan, a leader in transformative research and consulting.
- Benefits: Enjoy a friendly work environment, flexible policies, and strong career growth opportunities.
- Why this job: Be a trusted advisor helping clients navigate challenges and seize opportunities.
- Qualifications: Experience in consultative sales and strong communication skills are essential.
- Other info: Collaborate globally and feed your curiosity while making a positive impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Customer Engagement - Account Manager/ Account Executive role at Frost & Sullivan.
About The Department
The Customer Engagement (Sales) team at Frost & Sullivan plays a vital role in driving our global growth and deepening client relationships. As the first point of contact with our clients, this team translates business challenges into strategic solutions—connecting leaders across industries with Frost & Sullivan’s transformative research, consulting, and growth advisory services. Our sales professionals are more than revenue drivers; they are trusted advisors who help clients navigate disruption, seize emerging opportunities, and achieve sustainable growth. Working closely with business leaders, C‑suite executives, and internal stakeholders, they play a key role in delivering value that lasts. With a global footprint, the Sales team collaborates closely with our Advisory, Growth Opportunity Analytics, Consulting, and Customer Experience teams to deliver seamless solutions aligned with Frost & Sullivan’s mission—helping clients build a smarter, more sustainable world.
About The Role
In this role, you will engage potential clients, identify their unique business needs, and introduce them to Frost & Sullivan’s solutions. You’ll drive revenue growth by developing new accounts, nurturing existing relationships, and executing a consultative sales approach that creates long‑term client value.
Do you have a proven record in consultative sales and client engagement? Are you passionate about helping organizations solve complex business challenges? Can you translate insights into opportunities and conversations into partnerships?
Frost & Sullivan is seeking Account Managers (3–5 years’ experience) and Account Executives (2–3 years’ experience) with strong commercial acumen, communication skills, and a passion for strategic selling. The final level and position title will be determined based on interview and assessment outcomes.
Key Responsibilities
- Sales Target & Pipeline Management: Meet or exceed individual sales targets on a monthly, quarterly, and annual basis. Identify, engage, and close new business opportunities while maintaining relationships with existing clients. Manage a healthy sales pipeline with accurate forecasting and CRM updates.
- Client Engagement & Solution Selling: Understand client needs and propose tailored solutions aligned with Frost & Sullivan’s value proposition. Apply strategic, consultative selling techniques and focus on long‑term partnerships. Map and plan accounts for deeper client engagement and retention.
- Commercial & Communication Skills: Demonstrate excellent verbal and written communication, storytelling, and presentation abilities. Write persuasive proposals and handle objections effectively. Use influencing techniques to support negotiations and client decisions.
- Social Media & Networking: Leverage LinkedIn and other platforms to enhance visibility, outreach, and engagement with prospects.
- Analytics & Performance Awareness: Track personal KPIs via dashboards and ensure systematic CRM usage for opportunity management. Conduct regular lead reviews and follow‑ups.
What You Bring
- A bachelor’s degree in business, Marketing, Economics, Engineering, or related field (postgraduate qualification is an advantage).
- Proven experience in consultative sales, business development, or client engagement.
- Strong understanding of CRM tools and sales analytics.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinking with the ability to work independently and manage multiple priorities.
- A disciplined, results‑driven mindset and a passion for growth.
What will make you succeed at Frost & Sullivan?
- Wildly curious and entrepreneurial
- Committed to customer success
- A self‑starter invested in your future
- A persuasive communicator
- Deeply analytical
- Excited about disruptive trends
Benefits
- A friendly work environment with an “open door” policy
- A strong career path with growth opportunities.
- Be part of a global team that strives for excellence, and fosters an Olympic spirit
- Feed your intellectual curiosity by collaborating across all levels of the company across the globe
- Global Recognition - President’s Club & Chairman’s Club Awards
- Continuous learning and coaching
- Flexible work policy
About Frost & Sullivan
Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero.
Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation.
Customer Engagement - Account Manager/ Account Executive employer: Frost & Sullivan
Contact Detail:
Frost & Sullivan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement - Account Manager/ Account Executive
✨Tip Number 1
Get to know the company inside out! Research Frost & Sullivan's recent projects and client success stories. This will help you tailor your conversations and show that you're genuinely interested in how you can contribute.
✨Tip Number 2
Network like a pro! Use LinkedIn to connect with current employees and engage in relevant discussions. This not only boosts your visibility but also gives you insider insights that can be super helpful during interviews.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your skills align with the role of Account Manager or Executive. Focus on your consultative sales experience and how you've helped clients solve complex challenges in the past.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart. It shows you're proactive and genuinely interested in joining the team at Frost & Sullivan.
We think you need these skills to ace Customer Engagement - Account Manager/ Account Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Engagement role. Highlight your consultative sales experience and how it aligns with Frost & Sullivan’s mission. We want to see how you can translate client needs into strategic solutions!
Showcase Your Communication Skills: Since communication is key in this role, use your application to demonstrate your storytelling abilities. Write clearly and persuasively, and don’t shy away from showcasing any relevant presentations or proposals you've crafted in the past.
Highlight Your Analytical Mindset: Frost & Sullivan values a results-driven approach, so be sure to mention any experience you have with CRM tools and sales analytics. We love candidates who can track their performance and adapt strategies based on data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Frost & Sullivan
✨Know Your Client Engagement Strategies
Before the interview, brush up on your consultative sales techniques. Be ready to discuss how you've successfully identified client needs and proposed tailored solutions in the past. This role is all about building long-term partnerships, so think of specific examples that showcase your ability to connect with clients.
✨Master the Art of Storytelling
Frost & Sullivan values strong communication skills, so practice telling compelling stories about your previous experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making sure to highlight how your actions led to positive outcomes for clients.
✨Showcase Your Analytical Skills
Be prepared to discuss how you track KPIs and manage sales pipelines. Familiarise yourself with CRM tools and be ready to explain how you've used analytics to drive sales success. This will demonstrate your results-driven mindset and your ability to leverage data for decision-making.
✨Engage with Their Mission
Research Frost & Sullivan’s mission and values, especially their focus on innovation and growth opportunities. During the interview, express your enthusiasm for helping clients navigate disruption and seize emerging opportunities. Showing that you align with their goals can set you apart from other candidates.
