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For Companies At a Glance
- Tasks: Engage clients, identify needs, and drive revenue growth through strategic solutions.
- Company: Join Frost & Sullivan, a leader in transformative research and consulting.
- Benefits: Enjoy a friendly work environment, flexible policies, and strong career growth opportunities.
- Why this job: Be a trusted advisor and make a real impact on client success.
- Qualifications: Experience in consultative sales and excellent communication skills required.
- Other info: Collaborate globally and feed your intellectual curiosity with continuous learning.
The predicted salary is between 28800 - 48000 Ā£ per year.
Join to apply for the Customer Engagement - Account Manager/ Account Executive role at Frost & Sullivan.
About The Department
The Customer Engagement (Sales) team at Frost & Sullivan plays a vital role in driving our global growth and deepening client relationships. As the first point of contact with our clients, this team translates business challenges into strategic solutionsāconnecting leaders across industries with Frost & Sullivan's transformative research, consulting, and growth advisory services. Our sales professionals are more than revenue drivers; they are trusted advisors who help clients navigate disruption, seize emerging opportunities, and achieve sustainable growth. Working closely with business leaders, Cāsuite executives, and internal stakeholders, they play a key role in delivering value that lasts. With a global footprint, the Sales team collaborates closely with our Advisory, Growth Opportunity Analytics, Consulting, and Customer Experience teams to deliver seamless solutions aligned with Frost & Sullivan's missionāhelping clients build a smarter, more sustainable world.
About The Role
In this role, you will engage potential clients, identify their unique business needs, and introduce them to Frost & Sullivan's solutions. You'll drive revenue growth by developing new accounts, nurturing existing relationships, and executing a consultative sales approach that creates longāterm client value.
Key Responsibilities
- Meet or exceed individual sales targets on a monthly, quarterly, and annual basis.
- Identify, engage, and close new business opportunities while maintaining relationships with existing clients.
- Manage a healthy sales pipeline with accurate forecasting and CRM updates.
- Understand client needs and propose tailored solutions aligned with Frost & Sullivan's value proposition.
- Apply strategic, consultative selling techniques and focus on longāterm partnerships.
- Map and plan accounts for deeper client engagement and retention.
- Demonstrate excellent verbal and written communication, storytelling, and presentation abilities.
- Write persuasive proposals and handle objections effectively.
- Use influencing techniques to support negotiations and client decisions.
- Leverage LinkedIn and other platforms to enhance visibility, outreach, and engagement with prospects.
- Track personal KPIs via dashboards and ensure systematic CRM usage for opportunity management.
- Conduct regular lead reviews and followāups.
What You Bring
- A bachelor's degree in business, Marketing, Economics, Engineering, or related field (postgraduate qualification is an advantage).
- Proven experience in consultative sales, business development, or client engagement.
- Strong understanding of CRM tools and sales analytics.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinking with the ability to work independently and manage multiple priorities.
- A disciplined, resultsādriven mindset and a passion for growth.
Benefits
- A friendly work environment with an "open door" policy.
- A strong career path with growth opportunities.
- Be part of a global team that strives for excellence, and fosters an Olympic spirit.
- Feed your intellectual curiosity by collaborating across all levels of the company across the globe.
- Global Recognition - President's Club & Chairman's Club Awards.
- Continuous learning and coaching.
- Flexible work policy.
About Frost & Sullivan
Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero.
Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation.
Customer Engagement - Account Manager/ Account Executive in London employer: Frost & Sullivan
Contact Detail:
Frost & Sullivan Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Customer Engagement - Account Manager/ Account Executive in London
āØTip Number 1
Get to know the company inside out! Research Frost & Sullivan's values, recent projects, and their approach to client engagement. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
āØTip Number 2
Network like a pro! Use LinkedIn to connect with current employees or alumni from your university who work at Frost & Sullivan. A friendly chat can give you insider tips and might even lead to a referral!
āØTip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the consultative sales approach they value. Prepare examples of how you've solved complex business challenges for clients in the past.
āØTip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart. It shows you're proactive and genuinely interested in contributing to their mission.
We think you need these skills to ace Customer Engagement - Account Manager/ Account Executive in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in consultative sales and client engagement, as these are key for us at Frost & Sullivan. Show how your skills align with our mission of helping clients navigate disruption.
Showcase Your Communication Skills: Since communication is crucial in this role, use your application to demonstrate your storytelling abilities. Write clearly and persuasively, and donāt shy away from showcasing any relevant presentations or proposals you've crafted in the past.
Highlight Your Analytical Mindset: We love candidates who are deeply analytical! Mention any experience you have with CRM tools and sales analytics. This will show us that you can manage a healthy sales pipeline and track your performance effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Frost & Sullivan
āØKnow Your Client Engagement Strategies
Before the interview, brush up on your consultative sales techniques. Be ready to discuss how you've successfully identified client needs and proposed tailored solutions in the past. This will show that you understand the role's focus on building long-term partnerships.
āØShowcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with clients or stakeholders. Think about times when your storytelling or presentation skills made a difference in closing a deal or resolving an issue.
āØFamiliarise Yourself with Frost & Sullivan
Do your homework on Frost & Sullivanās mission and values. Understand their approach to helping clients navigate disruption and seize opportunities. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the company.
āØPrepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical client challenges. Practice articulating your thought process and how you would apply strategic thinking to develop solutions. This will highlight your analytical skills and ability to think on your feet.
