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- Tasks: Provide top-notch repair and maintenance for clinical diagnostics equipment.
- Company: Join a top 10 global company in clinical diagnostics.
- Benefits: Enjoy a competitive salary, generous holiday, and health care perks.
- Other info: Flexible working with opportunities for travel and career growth.
- Why this job: Make a real difference in healthcare while developing your engineering skills.
- Qualifications: HND or equivalent in engineering and experience in a similar role required.
The predicted salary is between 49000 - 49000 £ per year.
A top 10 global, award-winning company seeks a Field Service Engineer within Clinical Diagnostics Instrumentation to join their successful team. This is a fantastic opportunity for a Field Service Engineer to join a specialist manufacturer of pathology instrumentation used in NHS and private laboratories. The ideal candidate will be experienced in installation maintenance, repair and inspection of clinical diagnostics instrumentation.
Key aspects of the role include the provision of an efficient and effective repair service, communicating with customers, peers and management effectively, undergoing relevant technical and product training, as well as completing all administrative duties as required and maintaining company property to a high standard.
Key Responsibilities:- Deliver effective repair, maintenance, and technical support to meet company KPIs, including First Time Fix, MTBF, stock accuracy, and timely PMIs.
- Accurately diagnose issues, confirm fault details, and ensure all work is authorised and documented correctly.
- Communicate professionally with customers, keeping them informed throughout each visit and providing clear completion reports.
- Liaise regularly with your Regional Field Service Manager and collaborate appropriately with sales and internal teams.
- Complete all required training to maintain technical competence and uphold company standards.
- Manage administrative tasks efficiently, including call closures, follow-up arrangements, error logging and accurate parts requests.
- Represent the company with professionalism at all times, both on-site and during any travel or overseas training.
- Must hold a full UK driver's license.
- Experience in a similar engineering role.
- HND (HNC with relevant experience) or equivalent in electronic and mechanical engineering.
- Knowledge of hydraulic and pneumatic principles.
- Exceptional fault-finding skills.
- The ability to read and understand technical diagrams.
- Customer focused – should strive to exceed customer requirements.
- Good and effective written and verbal communicator.
- Job flexibility & willingness to travel – support of peers and juniors throughout the UK, Ireland and Northern Ireland may be required.
- Good working knowledge in MS Windows.
- General knowledge in MS Office products, Outlook, Word, Excel and PowerPoint.
- An HNC/HND or NVQ 3 with 3 years' experience within an engineering field.
- Technical fault-finding skills.
- Knowledge on hydraulic and pneumatic principles.
- Full clean driving licence.
- Customer focussed, with the ability to provide effective and concise written and verbal communication.
- Job flexibility and willing to travel to support peers throughout the UK.
- Competitive Salary.
- Holiday Entitlement 28 days plus (8 days bank holiday).
- Bonus.
- Pension.
- Health Care Insurance (BUPA).
- Cash Plan (Simplyhealth).
- Income Protection Insurance.
- Educational Grant Scheme.
- Employee Assistance Program.
- Life Insurance 6 times the annual salary.
- Perkbox.
- Gym membership.
Field Service Engineer in Liverpool employer: Frossell Recruitment
Contact Detail:
Frossell Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Liverpool
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for engineering roles and make sure you can articulate your experience with clinical diagnostics instrumentation.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews. Talk about your fault-finding skills and how you've tackled challenges in previous roles to impress the hiring managers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Field Service Engineer in Liverpool
Some tips for your application 🫡
Keep Your CV Fresh: Before you dive into the application, make sure your CV is up to date. Highlight your relevant experience in clinical diagnostics instrumentation and any technical skills that match the job description.
Tailor Your Cover Letter: Don’t just send a generic cover letter! Tailor it to reflect your understanding of the Field Service Engineer role. Mention specific experiences that showcase your fault-finding skills and customer focus.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Frossell Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to clinical diagnostics instrumentation. Be ready to discuss your experience with installation, maintenance, and fault-finding. This will show that you’re not just a candidate, but someone who understands the ins and outs of the role.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice how you communicate your thoughts. Use clear and concise language when discussing your past experiences. Think about examples where you’ve effectively communicated with customers or colleagues, as this will highlight your customer-focused approach.
✨Show Your Flexibility
This job requires a willingness to travel and support peers across the UK and beyond. Be prepared to discuss your flexibility and any previous experiences where you’ve adapted to changing situations or taken on additional responsibilities. This will demonstrate your commitment to the team and the company.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and expectations for the role. This shows that you’re genuinely interested in the position and helps you assess if it’s the right fit for you.