Field Service Engineer

Field Service Engineer

Full-Time 49000 - 49000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch repair and maintenance for clinical diagnostics equipment.
  • Company: Join a top 10 global, award-winning company in healthcare technology.
  • Benefits: Enjoy a competitive salary, bonus, and excellent benefits package.
  • Other info: Field-based role with opportunities for professional growth and development.
  • Why this job: Make a real difference in healthcare by supporting vital diagnostic tools.
  • Qualifications: Experience in installation and maintenance of clinical diagnostics instrumentation required.

The predicted salary is between 49000 - 49000 £ per year.

Salary: £49,000 plus 13% of salary and excellent benefits (Field-Based Role)

Location: Liverpool / Northwich / Chester or surrounding areas

A top 10 global, award-winning company seeks a Field Service Engineer within Clinical Diagnostics Instrumentation to join their successful team. This is a fantastic opportunity for a Field Service Engineer to join a specialist manufacturer of pathology instrumentation used in NHS and private laboratories.

The ideal candidate will be experienced in installation, maintenance, repair, and inspection of clinical diagnostics instrumentation.

Key Responsibilities:
  • Deliver effective repair, maintenance, and technical support to meet company KPIs, including First Time Fix, MTBF, stock accuracy, and timely PMIs.
  • Accurately diagnose issues, confirm fault details, and ensure all work is authorised and documented correctly.
  • Communicate professionally with customers, peers, and management.
  • Undergo relevant technical and product training.
  • Complete all administrative duties as required and in line with the role.
  • Maintain company property to a high standard.

Field Service Engineer employer: Frossell Recruitment

As a leading global company in clinical diagnostics, we pride ourselves on fostering a supportive and innovative work culture that empowers our Field Service Engineers to excel. With competitive salaries, comprehensive benefits, and ongoing training opportunities, we ensure our employees are equipped for success while enjoying a fulfilling career in the vibrant regions of Liverpool, Northwich, and Chester. Join us to be part of a team that values collaboration, professional growth, and making a meaningful impact in healthcare.
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Contact Detail:

Frossell Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the clinical diagnostics field. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with installation, maintenance, and repair of clinical diagnostics instrumentation. We want you to shine!

✨Tip Number 3

Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've diagnosed and resolved issues in the past. This will demonstrate your ability to meet those all-important KPIs.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Field Service Engineer

Installation of Clinical Diagnostics Instrumentation
Maintenance and Repair of Medical Equipment
Technical Support
Customer Communication
Problem Diagnosis
Documentation Skills
Administrative Skills
Knowledge of KPIs (First Time Fix, MTBF, stock accuracy)
Attention to Detail
Time Management
Team Collaboration
Adaptability to Technical Training

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with clinical diagnostics instrumentation. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!

Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Whether it’s in your CV or cover letter, let us see your best writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Frossell Recruitment

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to clinical diagnostics instrumentation. Be ready to discuss specific equipment you've worked with and any relevant troubleshooting experiences. This will show that you're not just familiar with the role but also passionate about it.

✨Showcase Your Communication Skills

As a Field Service Engineer, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully resolved customer issues or collaborated with a team in the past. This will demonstrate your ability to maintain strong relationships and work well under pressure.

✨Prepare for Scenario Questions

Expect questions that put you in hypothetical situations related to repairs or customer interactions. Think through how you would handle various scenarios, such as a difficult customer or a complex technical issue. Practising these responses can help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

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