Service Call Planner

Service Call Planner

Full-Time 27000 - 27000 £ / year (est.) No working from home possible
FRONTrunner Recruitment Ltd.

At a Glance

  • Tasks: Plan and allocate engineers for service jobs across London, ensuring smooth operations.
  • Company: Leading manufacturer of commercial dishwashers with a global presence.
  • Benefits: £27k salary, remote work options, 25 days holiday, and life assurance.
  • Other info: Opportunities for continuous training and career progression.
  • Why this job: Join a dynamic team and make a real impact in a supportive environment.
  • Qualifications: Strong admin skills, knowledge of London geography, and planning experience preferred.

The predicted salary is between 27000 - 27000 £ per year.

Overview

The company is a leading manufacturer of commercial and industrial dishwashers, glass washers, and chemical dosing equipment.

They are a worldwide company with a broad client base and a focus on training and supporting engineers to maintain long-term retention and satisfaction.

Responsibilities

  • Based from the Milton Keynes office; after probation there is an option to work 2 days per week remotely. All equipment is supplied.
  • Work hours are 8:30 am to 5:00 pm, Monday to Friday.
  • Allocate 15–20 engineers to service or install jobs in various locations in London.
  • Plan install jobs for labour to ensure job sheets can be started.
  • Help engineers maintain their first-time rates.
  • Provide ongoing updates to clients until the job is finished and paperwork is completed.
  • Preferred Skills
  • Residence within travelling distance to Milton Keynes office.
  • Good computer, administrative, and customer-service skills.
  • Strong knowledge of London geography.
  • Experience in a similar planning/scheduling/administrative role such as service controller or service booker.
  • Experience in HVAC or M&E sectors is beneficial but not essential.

Salary and Benefits

  • £27k basic.
  • Ability to work part remotely after probation.
  • 25 days holiday plus 8 bank holidays.
  • Additional hours: 1 weekend in 4, remotely paid at overtime rates (x1.5 for Saturday and x2 for Sunday).
  • Free onsite parking.
  • Full benefits package with discounts available.
  • Life assurance.
  • Continuous training and career progression.

For an immediate interview contact Adam Southam.

In the event that you are contacted for a role, as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd with proof of identity as well as proof of eligibility to work in the United Kingdom.

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FRONTrunner Recruitment Ltd.

Contact Details:

FRONTrunner Recruitment Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Call Planner

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like FRONTrunner Recruitment Ltd. and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at FRONTrunner Recruitment Ltd.!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like FRONTrunner Recruitment Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Service Call Planner

Planning Skills
Scheduling Skills
Administrative Skills
Customer Service Skills
Geographical Knowledge of London
Computer Skills
Communication Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to FRONTrunner Recruitment Ltd.:This is your chance to really connect with the team at FRONTrunner Recruitment Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at FRONTrunner Recruitment Ltd.

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with FRONTrunner Recruitment Ltd..

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show FRONTrunner Recruitment Ltd. that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at FRONTrunner Recruitment Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!