At a Glance
- Tasks: Support efficient store operations and improve product flow across the supply chain.
- Company: Join a dynamic retail team focused on performance and improvement.
- Benefits: Enjoy hybrid working, wellness support, and a comprehensive benefits package.
- Other info: Opportunities for learning, coaching, and career growth in a supportive environment.
- Why this job: Make a real impact by enhancing store processes and reducing stock loss.
- Qualifications: Attention to detail, good numeracy, and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Do you have a sharp eye for detail and a passion for improving how things work? We’re looking for a Store Performance Assistant to join, supporting the delivery of efficient, compliant, and high‑performing store operations across our retail partners. Reporting to the Store Performance Manager, you’ll play a key role in managing the end‑to‑end flow of products into and out of stores. You’ll help minimise loss, ensure operational compliance, and support continuous improvement across store processes.
What you’ll be doing:
- Support the monitoring and control of product flow across the store supply chain.
- Track, audit, and report all store losses, ensuring accurate documentation and follow‑up.
- Work with the Store Performance Manager to resolve queries and support the return of unsold stock to wholesale, reporting on improvements.
- Identify risks and opportunities to reduce stock loss and improve performance.
- Produce and analyse data to highlight trends and drive insight‑led actions.
- Support operational improvements and enhance in‑store execution standards.
- Investigate and resolve store queries efficiently.
- Build strong relationships with internal teams, retail partners, and suppliers.
- Spend time in-store to review processes and support improvements.
We are looking for people with:
- Strong attention to detail and accuracy.
- Good numeracy, with confidence working with data and spreadsheets.
- Organised, with the ability to manage priorities and meet deadlines.
- Clear communicator with strong stakeholder engagement skills.
- Proactive mindset, with a willingness to learn and improve processes.
- Able to multitask and adapt to changing priorities.
- Ability to follow processes and identify when something doesn’t look right.
Even if you don’t meet every requirement, we’d still love to hear from you. If you’re excited about the role and believe you could be a great fit, we encourage you to apply.
What’s in it for you:
- We offer a comprehensive benefits package to support your well‑being and lifestyle, including:
- Contributory pension, including life assurance, and income protection.
- Informal hybrid working arrangements, combining in‑office and remote/home working.
- Additional leave: 2 paid volunteering days per year and family‑friendly policy.
- Wellbeing support, including our Employee Assistance Programme.
- On‑site gym and parking at Stuart House, Peterborough.
- Reward Gateway scheme – Smart Spending App with access to a range of deals and discounts.
- Salary‑sacrifice options including private medical insurance, car scheme, and holiday purchase scheme.
- Learning and development opportunities.
- Coaching and mentoring available to all colleagues.
Store Performance Assistant in Peterborough employer: Frontline
Join a dynamic team as a Store Performance Assistant, where your keen attention to detail and passion for operational excellence will be valued. Our informal hybrid working model allows for flexibility, complemented by a comprehensive benefits package that includes a contributory pension, wellbeing support, and ample opportunities for personal and professional growth. Located in Peterborough, you'll enjoy a supportive work culture that prioritises employee development and fosters strong relationships with retail partners.
StudySmarter Expert Advice🤫
We think this is how you could land Store Performance Assistant in Peterborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Frontline, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Frontline!
We think you need these skills to ace Store Performance Assistant in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Frontline, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Frontline and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Frontline that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Frontline
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
