At a Glance
- Tasks: Configure and enhance Salesforce for social impact, turning ideas into actionable solutions.
- Company: Join Frontline's innovative team supporting social workers and leaders.
- Benefits: Enjoy flexible hours, generous leave, and personal coaching.
- Other info: Hybrid role with opportunities for career growth and community involvement.
- Why this job: Make a difference while developing your Salesforce skills in a supportive environment.
- Qualifications: Must be a certified Salesforce Platform Administrator with two years' experience.
The predicted salary is between 37800 - 46200 £ per year.
This Salesforce Administrator sits in the Salesforce team within Frontline's Operations department, which supports programmes for social workers and leaders. The post configures, maintains and improves Frontline's heavily customised Salesforce instance and its integrations, and turns requirements from programme, partnerships, fundraising and delivery teams into flows, reports and dashboards. It is hybrid, with two days a week in the London office, and a 30-hour, four-day week will be considered.
What the job involves:
- Configure new and existing admin features, including user management, security, custom objects, page layouts, validation rules, approval processes and flows.
- Translate business requirements from programme, partnerships, fundraising and delivery teams into Salesforce solutions, including automated workflows, reports, dashboards, data models and user-facing tools.
- Provide ongoing technical support to more than 100 Salesforce users, resolving issues promptly and fully.
- Support other systems as the organisation needs, such as FormAssembly, Marketing Cloud, API integrations and DocuSign.
- Partner with internal stakeholders to identify, drive and build improvements and system customisation.
- Create and maintain reports, dashboards, Lightning email templates and technical and user documentation.
- Recommend ways to use Salesforce to improve processes and productivity as the organisation scales.
- Keep up to date with Salesforce and other software releases, features and best practice.
What’s required:
Qualifications:
- Certified Salesforce Platform Administrator (previously Salesforce Administrator).
Experience:
- Two years' experience in a dedicated Salesforce Administrator role covering administration, configuration, troubleshooting and user support.
- Hands-on experience building and maintaining Salesforce Flow automation, including debugging and optimising flows.
- Managing users, profiles, permission sets, roles, sharing rules and field-level security.
- Data management, including imports and exports, deduplication, data quality and data integrity.
- Experience with FormAssembly, Jira and full-cycle project management.
Skills & knowledge:
- Knowledge of upcoming Salesforce releases and features.
- Analytical and troubleshooting skills with close attention to detail.
- Explaining technical ideas to colleagues with less expertise.
- Identifying and prioritising requirements across the organisation and communicating them.
- Curiosity and asking questions rather than settling for easy answers.
- Commitment to using technology and data for organisational efficiency and social good.
What’s offered:
- Competitive pension employer contribution.
- 25 days annual leave plus bank holidays, with the office closed 25 December to 1 January.
- Option to buy up to five days' annual leave a year.
- Flexible working hours.
- Life assurance of three times salary.
- Personal coaching and mentoring.
- Interest-free loan for season tickets, cycle loan scheme and deposit loan scheme.
- Volunteering days and employee assistance programme.
Salesforce Administrator in London employer: Frontline
At Frontline Group, we pride ourselves on being an exceptional employer that values data-driven decision-making and fosters a collaborative work culture. Our commitment to employee growth is evident through our comprehensive benefits package, including 28 days of holiday, hybrid working arrangements, and extensive learning opportunities, all within a diverse and inclusive environment in Peterborough. Join us to make a meaningful impact while enjoying a supportive atmosphere that empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Frontline or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Frontline.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Frontline.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Frontline that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Administrator in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Frontline.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Frontline and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Frontline
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Frontline uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
