At a Glance
- Tasks: Drive HGV vehicles, ensuring safe delivery and excellent customer service.
- Company: Join a dynamic team focused on delivering vehicles nationwide with top-notch service.
- Benefits: Enjoy competitive pay, overtime, pension scheme, and career growth opportunities.
- Why this job: Be part of a supportive culture that values safety, teamwork, and customer satisfaction.
- Qualifications: Must have a valid HGV Licence (C+E or C) and good communication skills.
- Other info: Flexible working hours, typically Monday to Friday, with modern vehicles provided.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Purpose: To deliver vehicles nationally and provide 5βstar customer service.
Key Responsibilities of the HGV Driver C + E:
- Safely operate HGV Car Transporter at all times for long or short-haul deliveries
- Inspect vehicles for mechanical and safety issues and performing preventative checks.
- Conduct pre-trip and post-trip vehicle inspections, checking for mechanical issues.
- Load and unload vehicles as needed, ensuring safe handling and meticulous care of securing of vehicles.
- Handle basic truck maintenance issues and report major problems to management.
- Provide excellent customer service when interacting with clients or suppliers
- Communicate effectively with Transport Manager, customers, and team members.
- Adhere to delivery schedules and route assignments.
- Report any vehicle faults, damages, or incidents on Tablet or Vehicle Inspection report if tablet not working.
- Conduct pre- and post-delivery checks, ensuring vehicles are in top condition before handing them over.
- Complete relevant paperwork, including delivery confirmations and vehicle condition reports.
- Provide a friendly and professional handover, explaining key vehicle features and answering customer questions.
- Deliver vehicles to customers or business locations in a timely and professional manner.
Qualifications Requirements as a HGV Driver C + E:
- Valid HGV Licence: Class 1 (C+E) or Class 2 (C).
- Driver CPC (Certificate of Professional Competence) β up to date.
- Digital Tachograph Card.
- Experience: Preferably 1+ year, but newly qualified drivers may be considered.
- Good understanding of UK road networks and HGV safety regulations.
- Ability to work independently and handle long hours on the road.
- Physically fit for loading/unloading.
- Good communication and customer service skills.
- Adhere to UK traffic laws, tachograph regulations, and Working Time Directive (WTD).
- Follow UK road laws, transport regulations, and company policies.
- Follow health and safety procedures, including safe driving practices.
Benefits:
- Competitive salary with overtime opportunities.
- Pension scheme & holiday pay.
- Modern, well-maintained vehicles.
- Employee Benefits & Bonus Scheme.
- Additional training and career progression opportunities.
Working Hours:
HGV Driver C + E hours may vary based on delivery schedules, but typically Monday β Friday.
HGV Driver C + E employer: Frontline Solutions Group Ltd
Contact Detail:
Frontline Solutions Group Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land HGV Driver C + E
β¨Tip Number 1
Familiarise yourself with the specific routes and areas you might be delivering to. Knowing the roads and potential challenges can give you an edge during interviews, showing that you're proactive and prepared.
β¨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with clients, being able to demonstrate your ability to provide excellent service can set you apart from other candidates.
β¨Tip Number 3
Make sure you understand the importance of vehicle inspections and maintenance. Being knowledgeable about these processes will not only help you in the role but also impress the hiring team during discussions.
β¨Tip Number 4
Network with other drivers or professionals in the industry. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace HGV Driver C + E
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous HGV driving roles. Include details about your HGV licence, Driver CPC, and any specific training that relates to vehicle inspections and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for driving and customer service. Mention your understanding of UK road networks and safety regulations, and how you can contribute to providing 5-star service.
Highlight Relevant Skills: In your application, emphasise skills such as effective communication, problem-solving, and the ability to work independently. These are crucial for the role of an HGV Driver C + E.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in this role.
How to prepare for a job interview at Frontline Solutions Group Ltd
β¨Know Your Vehicle
Make sure you have a solid understanding of HGV vehicles, including their mechanical aspects. Be prepared to discuss your experience with vehicle inspections and any maintenance you've performed.
β¨Demonstrate Customer Service Skills
Since providing excellent customer service is key in this role, think of examples where you've successfully interacted with clients or resolved issues. Show that you can maintain professionalism even under pressure.
β¨Familiarise Yourself with Regulations
Brush up on UK road laws, tachograph regulations, and the Working Time Directive. Being able to discuss these topics will show that you take safety and compliance seriously.
β¨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as vehicle breakdowns or difficult customers. Practising your responses can help you feel more confident during the interview.