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- Tasks: Join our team to process customer orders and ensure satisfaction.
- Company: Dynamic business in Derby with a focus on growth and development.
- Benefits: Negotiable salary, company pension, free on-site parking, and weekly pay.
- Why this job: Be part of a thriving business and develop your skills in sales administration.
- Qualifications: Experience in admin roles, strong organisational skills, and a positive attitude.
- Other info: Full-time hours with no weekends and opportunities for career growth.
The predicted salary is between 16800 - 28000 £ per year.
We are seeking a detail-oriented and proactive Sales Admin Assistant to join our clients team in Derby. Easily reached from Derby City Centre, the successful candidate will play a crucial role in processing customer orders from initiation to fulfilment, ensuring accuracy and efficiency throughout the process. This position requires strong organisational skills and the ability to communicate effectively with customers to guarantee customer satisfaction.
Duties:
- Receiving incoming telephone calls in a friendly and helpful manner.
- Liaise with customers via the telephone to confirm order details, address inquiries, and resolve any issues related to their orders.
- Process incoming customer orders accurately and efficiently using the company’s order management system.
- Collaborate with the warehouse management to ensure timely delivery of products.
- Maintain accurate records of all orders, including changes and cancellations, in compliance with company policies.
- Learn the quotation process as this effectively integrated into this role.
- Enter all data into Sage to ensure correct reporting procedures are maintained.
- Administration tasks deemed necessary by the Business manager.
Requirements:
- Proven experience in an administrative role, preferably within an order processing or customer service environment.
- Strong attention to detail with excellent organisational skills.
- Proficient in using computer software, including Microsoft Office Suite and order management systems although full training will be given so not essential.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with inventory management processes is advantageous but not essential.
- A positive attitude towards problem-solving and continuous improvement is highly valued.
- A good telephone manner.
- A team player.
Salary: Negotiable dependent upon experience (up to £28,000.00 per year)
Weekly pay: 1 week in arrears!
If you are looking for an opportunity to contribute to a thriving business at a period of growth, while developing your skills in sales order administration, we encourage you to apply for this exciting position immediately!
Job Type: Full-time, Temp to Perm
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Mon-Thur 8am-5pm, Fri 8am-2:30pm
- Monday to Friday
- No weekends
- 40 hours per week
Sales Administration employer: Frontline Recruitment Group
Contact Detail:
Frontline Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administration
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our skills effectively.
✨Tip Number 3
Dress the part! Make sure we look professional and feel comfortable. First impressions matter, and we want to show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us on their radar.
We think you need these skills to ace Sales Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, especially in order processing or customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Admin Assistant role. Mention your attention to detail and communication skills, and let us know how you can contribute to our team.
Show Off Your Tech Skills: Even if you’re not a pro with order management systems yet, highlight any relevant software experience you have. We appreciate a willingness to learn, so mention your familiarity with Microsoft Office and any other tools you’ve used.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Frontline Recruitment Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Admin Assistant role. Familiarise yourself with the key responsibilities like processing orders and liaising with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed tasks in previous jobs. Bring examples of how you've kept track of orders or handled multiple inquiries at once. This will highlight your ability to thrive in a fast-paced environment.
✨Practice Your Communication Skills
Effective communication is crucial for this position. During the interview, practice speaking clearly and confidently. You might even want to role-play common customer scenarios with a friend beforehand to ensure you're ready to showcase your friendly telephone manner.
✨Emphasise Your Problem-Solving Attitude
The company values a positive attitude towards problem-solving. Think of specific instances where you've resolved issues or improved processes in your past roles. Sharing these stories will demonstrate your proactive approach and fit with the company's culture.
