Frontline Performance Group in London seeks a Customer Success Consultant with hospitality leadership to drive guest-experience outcomes and coach teams in a dynamic SaaS environment. You will influence across levels, engage senior leaders and frontline staff, and elevate client performance through The Foundation Framework and IN-Gauge tools.
The role involves leading onboarding, implementing frameworks, promoting platform adoption, ongoing learning, and collaboration with global peers.
#J-18808-LjbffrHospitality CX Lead for SaaS Onboarding & Adoption employer: Frontline Performance Group
FPG is an exceptional employer for Customer Success Consultants in the hospitality sector, offering a dynamic work environment that champions personal and professional growth. With a strong focus on employee development, competitive compensation, and a comprehensive benefits package, including health insurance and a generous pension scheme, FPG fosters a culture of collaboration and innovation. Located in a vibrant area, employees enjoy the flexibility of remote work and the opportunity to engage with clients directly, making a meaningful impact in the hospitality industry.
Contact Details:
Frontline Performance Group Recruitment Team
