Frontline Consultancy are seeking a Senior Service Desk Analyst to support our Managed Services customers. You will deliver maintenance for a primary incident solution, handle requests, and report to the centralised Service Desk division.
The role includes escalated support across a wide range of technologies and some project work. You should have 5+ years in IT, 2+ years in 2nd level IT Service Delivery, and strong communication skills for technical and business users.
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Senior Service Desk Analyst — Hybrid IT Support & Escalations in England employer: Frontline Consultancy & Business Services
At Frontline Consultancy, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. Our hybrid work model offers flexibility, while our commitment to professional development ensures that you have ample opportunities for growth in your IT career. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful impact on our Managed Services customers.
Contact Details:
Frontline Consultancy & Business Services Recruitment Team
