Frontify is the brand platform behind some of the world's leading organizations, including Microsoft, Telefónica, Bosch, Mercedes-Benz, and Kia. We help every team bring brands to life — with governance in one place, seamless workflows across the tools people already use, and a foundation that's ready for AI.Wherever you join us, you'll take ownership from day one, shape work that reaches global brands, and help redefine how brands work in the age of AI.What you'll shapeAs a strategic Account Manager focused on the EMEA market, your core responsibility is to develop and strengthen relationships with Frontify's most valued enterprise customers across Europe. The role positions you as a trusted advisor who guides clients toward their brand-management goals, uncovers new growth opportunities, and fosters long-term success with Frontify. It blends strategic relationship management, commercial expertise, and a consultative mindset to drive expansion.
Manage a portfolio of enterprise customers across EMEA, driving revenue growth and retention. Develop strategic account plans that align customer priorities with Frontify's platform capabilities and business objectives.
Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.
Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.
Negotiate expansions with a focus on long-term partnership health and sustainable growth.
Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.
Share customer insights to influence Frontify's roadmap and help evolve our enterprise account management practices.
Comfortable with a hybrid work model, spending 2 days per week in our London office.
What you bring4–6+ years driving enterprise account management or sales in B2B SaaS.Track record of success in managing and expanding large, complex customer relationships within the EMEA market.
Experience with or strong interest in working with enterprise marketing, brand, or creative technology solutions.
Ability to combine strategic thinking with commercial acumen, with a deep focus on delivering customer value.
Proven success in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.
What we offerPrivate health benefits and health cash planPension scheme: 5% matchedA minimum of 25 days of annual leave per yearPaid educational and wellbeing days offWellbeing, learning and development, and commuter allowanceHome office setup budgetWeekly free office lunchLocalized benefitsWorkation: Work from inspiring locations around the world (45 days annually)Invite to our summer company meet-upWe understand that every candidate's experience is different.
A few things to knowFrontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. If this sounds like you, join us and help shape the future of branding.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We use third-party artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools don't replace human judgment, and all evaluations and final hiring decisions are made by our recruitment team. Please see our Privacy Notice for more information about how we process your data and how to exercise your privacy rights.
LocationLondonAddress58 Wardour Street, 4th Floor, London, United Kingdom, W1D 4JQEmployment TypeFull timeLocation TypeHybridDepartmentSalesAccount Management
Account Managers/Senior Account Manager in London employer: Frontify
At Frontify, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. Our London office provides a hybrid working environment with flexible hours, generous benefits including private health plans, a pension scheme, and opportunities for personal growth through paid educational days. Join us to be part of a team that values authenticity and empowers every voice, all while working with innovative technologies in a dynamic setting.
