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- Tasks: Manage key accounts, drive revenue growth, and build lasting client relationships.
- Company: Join Frontify, a vibrant tech company transforming brand management.
- Benefits: Enjoy flexible work, generous holiday, and opportunities for personal growth.
- Why this job: Be a trusted advisor and make a real impact on clients' success.
- Qualifications: 8+ years in SaaS sales, strong relationship management skills, and a commercial mindset.
- Other info: Collaborative culture with diverse teams across Europe and New York.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and TelefĂłnica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading!
Your team: You’ll work with Frontify's commercial teams, including our Sales, Customer Success, and Revenue Operations teams. They’re international, motivated, collaborative, and based throughout Europe and New York. With their customer‑centric mentality, they’re focused on bringing new, beloved brands on board and enabling them to bring their brand to life in new, exciting ways.
Your mission: As a Key Account Manager, your mission is to be a trusted advisor and revenue growth driver for Frontify's valued clients. You will manage renewals, identify and close expansion opportunities, and build long‑lasting relationships with a diverse portfolio of high‑potential enterprise accounts. By leveraging strategic account planning and your commercial expertise, you will align client needs with Frontify's innovative solutions, enabling customers to achieve their goals while driving measurable business outcomes for our organization.
Your responsibilities:
- You will own and manage a portfolio of 20–25 strategic accounts, with a focus on renewals, cross‑sell, and upsell opportunities to drive Annual Recurring Revenue growth.
- You will proactively identify and close expansion opportunities using strategic account planning, value‑based selling, and deep customer insights.
- You will build strong relationships with key stakeholders, including C‑suite executives, acting as a trusted advisor to help them unlock maximum value from Frontify's solutions.
- You will conduct comprehensive account mapping and develop strategic plans tailored to customer needs, unlocking opportunities across subsidiaries, brands, and parent companies.
- You will collaborate closely with Sales and Customer Success teams to ensure seamless onboarding, adoption, retention, and customer satisfaction.
- You will leverage Salesforce with enhanced account hierarchy structures to uncover and connect opportunities within multi‑entity organizations.
- You will develop, refine, and implement unified account playbooks that outline strategic account management best practices, ensuring consistency in approach and driving revenue growth across the portfolio.
You’re able to join Frontify in our London office. We have a hybrid setup that’s flexible; typically, you’ll be office‑based twice per week.
Your story: You bring 8+ years of experience in SaaS sales and account management, with a proven track record in a quota‑carrying role. MarTech experience is a big plus. You demonstrated success managing a high‑value book of business, excelling in both customer retention and expansion. You have the ability to generate and self‑source your own pipeline, with a focus on strategic outreach to untapped areas of account potential – including but not limited to new cost‑centers, business units, and sub‑brands. You demonstrated success of repeatedly delivering over $1m in expansion revenues on an annual basis. You thrive in a fast‑paced environment and excel at managing complex customer deal cycles involving several internal and external stakeholders. You are experienced in strategic account planning, relationship management, and value‑based selling to senior stakeholders, including C‑suite executives. You are well‑versed in using Salesforce to track pipeline, forecast revenue, and manage account activities. Experience with Gong is a plus. You have a commercial mindset and a strong grasp of methodologies like MEDDPICC to guide complex sales processes. You thrive in a fast‑paced, collaborative environment and are passionate about unlocking new opportunities for customer and business growth. You are fluent in English. German is a plus.
Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team - whether you love animals, yoga, or travel, we've got the Slack channels for you!
What we offer:
- At least 5 weeks of holiday (PTO)
- Paid educational and well‑being days off
- Home office setup budget
- Annual salary review
- Localized benefits
- Invite to our summer company meet‑up in Switzerland
Important to us: At Frontify, we believe in being true to ourselves: We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.
Next Steps: Apply: Submit your CV and answer a few questions. We'll update you on your application. Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background. Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey. Join Us: If it's a match, welcome to Frontify! This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next.
Key Account Manager employer: Frontify
Contact Detail:
Frontify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Key Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Frontify and understand their brand platform inside out. Be ready to discuss how your experience aligns with their mission and how you can drive revenue growth for their clients.
✨Tip Number 3
Showcase your success stories! When chatting with potential employers, share specific examples of how you've managed high-value accounts and driven expansion revenues. Numbers speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Frontify team.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Key Account Manager role. Highlight your SaaS sales experience and any MarTech knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to Frontify's mission. Share specific examples of your past successes in account management.
Showcase Your Commercial Mindset: In your application, demonstrate your understanding of strategic account planning and value-based selling. We want to see how you've driven revenue growth in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Frontify
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their business models, challenges, and how Frontify's solutions can specifically help them. This will show your potential employer that you're not just familiar with the role but also genuinely interested in their clients.
✨Showcase Your Success Stories
Prepare to discuss specific examples from your past experience where you've successfully managed high-value accounts or driven significant revenue growth. Use metrics to back up your claims, like how you achieved over $1m in expansion revenues. This will demonstrate your capability and fit for the Key Account Manager role.
✨Master Value-Based Selling
Brush up on value-based selling techniques and be ready to explain how you would apply them in this role. Think about how you can align client needs with Frontify's innovative solutions and articulate this clearly during the interview. It’s all about showing how you can unlock maximum value for clients.
✨Engage with the Team
Since collaboration is key at Frontify, be prepared to discuss how you work with cross-functional teams. Share examples of how you've collaborated with sales, customer success, or other departments to achieve common goals. This will highlight your team spirit and adaptability in a dynamic environment.