Commercial Content Specialist

Frontify is the brand platform behind some of the world's leading organizations, including Microsoft, Telefónica, Bosch, Mercedes-Benz, and Kia. We help every team bring brands to life — with governance in one place, seamless workflows across the tools people already use, and a foundation that's ready for AI. We're driven by collaboration, curiosity, and the belief that great work can happen anywhere. What began in St. Gallen has grown to London, New York, and beyond. Wherever you join us, you'll take ownership from day one, shape work that reaches global brands, and help redefine how brands work in the age of AI.

What you’ll shape

In this role, you’ll create the commercial content that helps Frontify teams tell stronger stories, bring our value to life, and move customer conversations forward. From sales decks and business cases to customer and partner materials, you’ll turn briefs into clear, persuasive, on-brand content that makes an impact. You’ll own the process from request to delivery while building reusable content that helps teams move faster and do their best work. Working closely with Sales, Customer Success, Partnerships, and Marketing, you’ll connect customer and market insights with the stories our commercial teams need to create meaningful customer conversations.

What you’ll do

• Own commercial content from brief to delivery, creating compelling decks, business cases, one-pagers, and customer-facing materials.
• Partner with commercial stakeholders to understand the audience, objective, and opportunity behind each request, shaping briefs and challenging scope when needed.
• Prioritise competing requests based on business impact, urgency, and effort, balancing planned work with time-sensitive commercial opportunities.
• Maintain and evolve the master commercial deck, keeping content current and creating reusable slides and modules that help teams tell stronger stories, faster.
• Build and maintain a trusted commercial content library, making it easy for teams to find and use the right content.
• Turn recurring requests into scalable templates and content that reduce one-off work and make life easier for commercial teams.
• Partner with Product Marketing and Marketing to turn customer insights, market trends, campaigns, and messaging into relevant commercial stories.
• Collaborate with the Creative Studio to ensure commercial content is clear, accurate, consistent, and unmistakably Frontify.
• Keep existing content fresh and relevant, consolidating or retiring materials as messaging, data, proof points, and priorities evolve.
• Work in a hybrid setup, spending two days per week in our London office.

What you bring

• 3+ years of hands-on experience creating commercial content, sales enablement materials, or similar content that supports revenue-focused teams. Bonus points for SaaS experience.
• Strong commercial writing skills, with a talent for translating value propositions, customer challenges, and business cases into concise, persuasive content.
• Experience partnering with stakeholders across Sales, Customer Success, Partnerships, or other commercial functions.
• A strong understanding of what revenue teams need from content, with the ability to turn commercial objectives and customer needs into materials that create value in sales and customer conversations.
• Adaptability and flexibility, with the ability to manage changing priorities and deliver high-quality work at pace for live deals, customer meetings, and other commercial opportunities.
• Confidence managing multiple stakeholders and competing priorities, from shaping ambiguous briefs and setting expectations to balancing deadlines and audiences without compromising quality.
• A structured approach to content operations, including intake processes, reusable content, libraries, and version control.
• A sharp eye for detail and consistency across messaging, data, formatting, and design.
• Experience with Pitch is preferred; strong experience with PowerPoint, Google Slides, Keynote, or similar tools is also relevant.

What we offer

• Private health benefits and health cash plan
• Pension scheme: 5% matched
• A minimum of 25 days of annual leave per year
• Paid educational and wellbeing days off
• Wellbeing, learning and development, and commuter allowance
• Home office setup budget
• Weekly free office lunch
• Workation: Work from inspiring locations around the world (45 days annually)
• Localized benefits
• Invite to our summer company meet-up

We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply.

A few things to know: Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential.

This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, join us and help shape the future of branding.

We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.

We use third-party artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools don’t replace human judgment, and all evaluations and final hiring decisions are made by our recruitment team. Please see our Privacy Notice for more information about how we process your data and how to exercise your privacy rights.

Location: London

Address: 58 Wardour Street, 4th Floor, London, United Kingdom, W1D 4JQ

Employment Type: Full time

Location Type: Hybrid

Department: Marketing Lead & Operations