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- Tasks: Manage peer review processes and ensure smooth journal operations.
- Company: Join Frontiers, a leading research publisher making science accessible for all.
- Benefits: Enjoy hybrid work, wellbeing days, learning opportunities, and volunteer time.
- Why this job: Be part of a mission-driven team that values collaboration and open science.
- Qualifications: BA/BSc degree required; experience in publishing or editorial management preferred.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Partner Journal Operations Specialist role at Frontiers
Join to apply for the Partner Journal Operations Specialist role at Frontiers
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Who We Are
We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.
Who We Are
We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.
Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.
Follow the links below to learn more about our work.
We Can Offer You
At Frontiers our working model for new roles is hybrid, offering flexibility to work from home while staying connected through our office hubs in key locations. This approach reflects our commitment to productivity, trust, and a collaborative team culture.
We provide a range of benefits across our global locations, including but not limited to:
- 4 additional wellbeing days in addition to existing annual leave allowance
- Access to learning platforms and dedicated learning & development time
- A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
- Employees can dedicate three days each year to volunteer
- Additional benefits depending on your location (e.g. pension plan and private medical care)
As a Partner Journal Operations Specialist, you will play a key role in delivering high-quality peer review processes that uphold research integrity and strengthen trust among authors, reviewers, and editors. You will support journal operations from end to end, ensuring that peer review pipeline runs smoothly, and that our partners receive excellent service and support.
This is a high-impact role where you’ll collaborate across departments, manage communication with editorial stakeholders, and contribute to continuous improvement of our workflows, tools, and editorial experience.
Key Responsibilities
- Manage the peer review pipeline for a selection of society partner journals, facilitating a robust and timely peer review process.
- Conduct research integrity checks and ensure all content adheres to Frontiers’ editorial and ethical policies.
- Deliver high-quality customer service as the main point of contact for authors, reviewers, and editors, providing professional, responsive, and helpful communication throughout the process.
- Treatment of manuscripts encountering a delay in the peer review process.
- Identify and escalate complex or sensitive cases, supporting the Partner Journal Operations Manager with resolutions.
- Liaise closely with matrix teams (Publishing Development, Product, Support, Production, and Accounting) to support the journal’s operational success.
- Maintain and improve SOP documentation related to peer review workflows and journal operations.
- Provide training and onboarding support to Editorial Board members and Editors-in-Chief.
- Support the delivery of operational insights, reports and strategies to internal and external stakeholders.
- Proactively highlight areas for process, system, or documentation improvements.
About You
- You bring experience in academic publishing, editorial management, or a similarly process-driven, stakeholder-focused environment.
- You are confident managing operational workflows and communicating across diverse teams.
- You are detail-oriented, adaptable, and proactive – ready to take ownership of your responsibilities while working collaboratively.
- You demonstrate excellent written and verbal communication skills in English.
- You thrive in a fast-paced, global environment and are driven by the opportunity to support open science.
Requirements
- A BA/BSc degree or higher.
- Experience working with editorial or publishing systems is a strong plus.
- Familiarity with CRM systems (e.g. Salesforce), project management tools (e.g. Jira) and reporting tools (e.g. Tableau) desirable.
- Experience working with SLAs or customer-facing KPIs is an advantage.
- Strong organizational and problem-solving skills; ability to manage multiple priorities and deadlines.
- A collaborative and service-focused mindset.
Apply now
Please click the \’apply\’ button on this page and submit your application in English.
Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at for any additional support.
Equal opportunity statement
Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.
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Partner Journal Operations Specialist employer: Frontiers
Contact Detail:
Frontiers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Journal Operations Specialist
✨Tip Number 1
Familiarise yourself with Frontiers' mission and values. Understanding their commitment to open science will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Frontiers on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your knowledge of peer review processes and academic publishing. Being well-versed in these areas will not only boost your confidence but also allow you to speak more fluently about relevant topics during interviews.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your organisational and problem-solving skills. Highlighting how you've successfully managed workflows or improved processes will resonate well with the hiring team.
We think you need these skills to ace Partner Journal Operations Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Partner Journal Operations Specialist position. Tailor your application to highlight relevant experience in academic publishing and editorial management.
Craft a Strong Cover Letter: Your cover letter should reflect your passion for open science and detail how your skills align with the role. Mention specific experiences that demonstrate your ability to manage operational workflows and communicate effectively across teams.
Highlight Relevant Skills: In your CV, emphasise your organisational and problem-solving skills, as well as any experience with editorial or publishing systems. Be sure to mention familiarity with CRM and project management tools, as these are desirable for the role.
Proofread Your Application: Ensure that your application is free from grammatical errors and typos. A polished application reflects your attention to detail, which is crucial for the role. Consider asking a friend or colleague to review it before submission.
How to prepare for a job interview at Frontiers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Partner Journal Operations Specialist. Familiarise yourself with the peer review process and Frontiers' commitment to open science, as this will help you articulate how your experience aligns with their mission.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your excellent written and verbal communication skills. Share examples from your past experiences where effective communication led to successful outcomes.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified and resolved issues in a fast-paced environment. This will showcase your adaptability and proactive approach, which are crucial for managing operational workflows.
✨Familiarise Yourself with Relevant Tools
If you have experience with CRM systems, project management tools, or reporting software, mention it during the interview. Understanding these tools can set you apart, especially if you can relate them to the role's requirements.
