Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage peer review processes and ensure smooth journal operations.
- Company: Join Frontiers, a leading research publisher making science accessible for all.
- Benefits: Enjoy hybrid work, wellbeing days, learning opportunities, and volunteer time.
- Why this job: Be part of a mission-driven team supporting open science and collaboration.
- Qualifications: BA/BSc degree required; experience in publishing or editorial management preferred.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Partner Journal Operations Specialist, London
col-narrow-left
Client:
Location:
London, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
294cb60eba62
Job Views:
13
Posted:
12.08.2025
Expiry Date:
26.09.2025
col-wide
Job Description:
Who we are
We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.
Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.
Follow the links below to learn more about our work.
What we can offer you
At Frontiers our working model for new roles is hybrid, offering flexibility to work from home while staying connected through our office hubs in key locations. This approach reflects our commitment to productivity, trust, and a collaborative team culture.
We provide a range of benefits across our global locations, including but not limited to:
4 additional wellbeing days in addition to existing annual leave allowance
Access to learning platforms and dedicated learning & development time
A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
Employees can dedicate three days each year to volunteer
Additional benefits depending on your location (e.g. pension plan and private medical care)
As a Partner Journal Operations Specialist, you will play a key role in delivering high-quality peer review processes that uphold research integrity and strengthen trust among authors, reviewers, and editors. You will support journal operations from end to end, ensuring that peer review pipeline runs smoothly, and that our partners receive excellent service and support.
This is a high-impact role where you’ll collaborate across departments, manage communication with editorial stakeholders, and contribute to continuous improvement of our workflows, tools, and editorial experience.
Key Responsibilities
- Manage the peer review pipeline for a selection of society partner journals, facilitating a robust and timely peer review process.
- Conduct research integrity checks and ensure all content adheres to Frontiers’ editorial and ethical policies.
- Deliver high-quality customer service as the main point of contact for authors, reviewers, and editors, providing professional, responsive, and helpful communication throughout the process.
- Treatment of manuscripts encountering a delay in the peer review process.
- Identify and escalate complex or sensitive cases, supporting the Partner Journal Operations Manager with resolutions.
- Liaise closely with matrix teams (Publishing Development, Product, Support, Production, and Accounting) to support the journal’s operational success.
- Maintain and improve SOP documentation related to peer review workflows and journal operations.
- Provide training and onboarding support to Editorial Board members and Editors-in-Chief.
- Support the delivery of operational insights, reports and strategies to internal and external stakeholders.
- Proactively highlight areas for process, system, or documentation improvements.
About You
- You bring experience in academic publishing, editorial management, or a similarly process-driven, stakeholder-focused environment.
- You are confident managing operational workflows and communicating across diverse teams.
- You are detail-oriented, adaptable, and proactive – ready to take ownership of your responsibilities while working collaboratively.
- You thrive in a fast-paced, global environment and are driven by the opportunity to support open science.
Requirements
- A BA/BSc degree or higher.
- Experience working with editorial or publishing systems is a strong plus.
- Familiarity with CRM systems (e.g. Salesforce), project management tools (e.g. Jira) and reporting tools (e.g. Tableau) desirable.
- Experience working with SLAs or customer-facing KPIs is an advantage.
- Strong organizational and problem-solving skills; ability to manage multiple priorities and deadlines.
- A collaborative and service-focused mindset.
Apply now
Please click the \’apply\’ button on this page and submit your application in English.
Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at (emailprotected) for any additional support.
Equal opportunity statement
Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.
#J-18808-Ljbffr
Partner Journal Operations Specialist employer: Frontiers Media S.A.
Contact Detail:
Frontiers Media S.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Journal Operations Specialist
✨Tip Number 1
Familiarise yourself with the peer review process and the specific challenges faced in academic publishing. Understanding the nuances of this field will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the academic publishing industry, especially those who work in operations or editorial roles. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Showcase your experience with relevant tools like CRM systems, project management software, and reporting tools. Being able to discuss how you've used these tools effectively in past roles can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and managing multiple priorities. The ability to articulate your strategies for handling complex situations will highlight your suitability for a fast-paced environment.
We think you need these skills to ace Partner Journal Operations Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Partner Journal Operations Specialist position. Understand the key responsibilities and requirements, as this will help you tailor your application effectively.
Tailor Your CV: Customise your CV to highlight relevant experience in academic publishing or editorial management. Emphasise skills that align with the job, such as managing operational workflows and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for open science and your understanding of the peer review process. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Frontiers Media S.A.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Partner Journal Operations Specialist. Familiarise yourself with the peer review process and the importance of research integrity, as these will be key topics during your interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in academic publishing or editorial management. Highlight specific examples where you've successfully managed operational workflows or improved processes, as this will demonstrate your suitability for the role.
✨Demonstrate Communication Skills
As this role involves liaising with various stakeholders, be ready to showcase your communication skills. Practice articulating how you would handle complex situations or delays in the peer review process, emphasising your customer service approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, the team you'll be working with, and their approach to open science. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
