Experienced IT Infrastructure Engineer

Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.

This role is offered on a full in-studio basis or a hybrid basis (typically 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.

WHAT’S THE ROLE?

We’re looking for an Experienced IT Infrastructure Engineer to join our IT team, who will play a key role in maintaining high-performance infrastructure across a hybrid on-premises/cloud environment. You’ll collaborate closely with a range of stakeholders and disciplines across Frontier, including security teams and game development teams, contributing to the delivery of secure, scalable IT solutions.

WHAT YOU’LL BE DOING

• Maintain and support internal IT systems to ensure high availability and performance.
• Collaborate with security teams to deploy and manage secure, compliant infrastructure.
• Monitor and tune systems to proactively address performance and reliability issues.
• Provide third-line support, resolving complex issues from diagnosis to resolution.
• Contribute to IT projects and change processes, ensuring timely and high-quality delivery.
• Document procedures and share knowledge across the team.
• Proactively maintain up-to-date knowledge, researching and learning new and existing technologies.
• Participate in out-of-hours support and maintenance when required.

WHAT YOU’LL BRING

• Proven experience in a similar IT infrastructure role managing complex IT infrastructure projects, working in a highly collaborative environment.
• Strong understanding of servers, networking, and system interactions.
• Experience with Windows Server (ADDS, DNS, DHCP, DFS), server virtualisation management, and SANs.
• Skilled in managing network switches, wireless APs, and Office 365 tools (Exchange Online, SharePoint, Intune, Teams).
• Comfortable working in a hybrid on-prem/cloud environment.
• Excellent analytical and prioritisation skills, able to solve problems resourcefully.

BONUS IF YOU HAVE

• Familiarity with ITIL ServiceDesk tools e.g. ServiceNow.
• Scripting experience - PowerShell, Python.
• Knowledge of Linux environments, ideally Ubuntu.
• Experience with containerisation using Docker/ECS/K8s
• Comfortable with the fundamentals of source control systems

You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.

Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.

We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.

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We would love to hear about YOU! Make sure your CV is clear and concise, and tailored to the role you are applying to. We want to know about how you got to where you are now, your training and qualifications, your professional experience and your successes.

Our culture is what makes Frontier such a vibrant, inclusive and exciting place to work. Make sure you provide us a cover letter telling us about you and what makes you a great candidate for the role. Provide us with links to professional websites such as LinkedIn. If you’re a gamer, then tell us your favourite games (they do not have to be Frontier games!).

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