At a Glance
- Tasks: Be the face of our luxury cosmetic hospital, ensuring exceptional service and smooth operations.
- Company: Join a prestigious cosmetic hospital in central London with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Flexible role with a chance to start in November.
- Why this job: Make a difference by providing a welcoming experience in a high-end clinic.
- Qualifications: Luxury front of house or receptionist experience is essential.
The predicted salary is between 29700 - 36300 £ per year.
We are seeking a professional and personable Front of House Manager to join our new luxury cosmetic hospital in central London.
The successful candidate will be the first point of contact for clients, providing exceptional customer service in a sophisticated environment.
This role offers an excellent opportunity to work within a prestigious setting, supporting the smooth operation of our clinic while delivering a welcoming experience for all visitors.
- Manage patient and surgeon bookings, including consultations, theatre sessions and pre-operative appointments. Previous experience using Pabau is desirable.
- Demonstrate a flexible approach to duties and the day-to-day needs of the clinic.
- Prepare rooms and carry out routine checks to ensure they are ready for use.
- Support health and safety procedures, including fire alarm checks and coordinating Legionella testing.
- Coordinate waste collection, laundry services and cleaning schedules.
- Maintain the general tidiness and presentation of the clinic.
- Assist with receiving deliveries and ordering supplies, including Amazon purchases and stationery.
You must be very well presented with some luxury front of house or receptionist experience (within a high end clinic or hospital).
- You should also be able to start a new position within 4 weeks and ideally in November
Front Of House Manager / Cosmetic Hospital in London employer: Frontier Consulting
Frontier Consulting is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the field of specialist education services. With a strong emphasis on employee growth, you will have access to professional development opportunities and the chance to make a meaningful impact across the UK. Our commitment to supporting our team ensures that you will thrive in a rewarding environment while building valuable relationships with senior stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Manager / Cosmetic Hospital in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Frontier Consulting. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Frontier Consulting
Don't be shy about reaching out to Frontier Consulting directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Manager / Cosmetic Hospital in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Frontier Consulting and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Frontier Consulting
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
