At a Glance
- Tasks: Be the friendly face of Frontier, handling calls and welcoming visitors with a smile.
- Company: Join Frontier, the UK's largest crop production and grain marketing company with a thriving team.
- Benefits: Enjoy competitive pay, 25 days holiday, and perks like employee discounts and life assurance.
- Why this job: Make an impact in a supportive culture that values integrity and customer focus.
- Qualifications: Bring your excellent communication skills and problem-solving abilities to our dynamic team.
- Other info: We celebrate diversity and encourage applications from all backgrounds for a truly inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Receptionist and Admin Support to join the Frontier team, based at Diss, on a permanent, full-time basis.You will often be the first point of customer contact, ensuring that the customer (internal or external) is given an exemplary, industry leading professional impression of Frontier Agriculture.The BenefitsCompetitive salary25 days holiday per calendar year with option to purchase 5 more daysDedicated Learning & Development team to support you and your careerEmployee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)Increased Maternity, Paternity & Adoption leave benefits for eligible employeesLife Assurance scheme and pension plan with employer contributions of up to 7%Cycle to Work Scheme, employee retail discount scheme and free eye test vouchersAbout YouExcellent telephone manner and ability to deal effectively with customers enquiries Proven organisational and administrative skillsDemonstrated problem solving abilityStrong IT skillsGood written & verbal communication skills Ability to manage various tasks and changing priorities at short noticeFocused on using skills, training and experience to the benefit of the customerWorking to put the customer at the heart of everything we doSelf-motivated and tenaciousAn effective team playerSolution focusedYour RoleAs a Receptionist & Admin Support your role will involve:Answering all calls into the business and dealing with callers in a courteous and professional manner. Forwarding calls to the appropriate department, taking messages and forwarding in a timely mannerBeing the first point of contact for visitors to the business. Welcoming and greeting all visitors onto site, ensuring all health and safety/signing in and out procedures are adhered to.Booking meeting room and organising any catering requirementsPurchasing miscellaneous office supplies working within budget Reconciling the shop receipts and global pay spreadsheet dailyAdhoc administration duties to assist the Office Manager , Providing administrative support as requiredAbout UsFrontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work. Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and InclusionWe have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.
High Salary: Receptionist & Administrative Support -Diss employer: Frontier Agriculture
Contact Detail:
Frontier Agriculture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Salary: Receptionist & Administrative Support -Diss
✨Tip Number 1
Make sure to highlight your excellent telephone manner and customer service skills during the interview. Since you'll be the first point of contact for customers, demonstrating your ability to communicate effectively will set you apart.
✨Tip Number 2
Familiarize yourself with the company's core values: Integrity, Customer focus, and Expertise. Be prepared to discuss how your personal values align with these and how you can contribute to maintaining them in your role.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experiences where you managed multiple tasks or priorities. This will demonstrate your ability to handle the dynamic nature of the receptionist role.
✨Tip Number 4
Research Frontier Agriculture and its position in the UK agriculture sector. Being knowledgeable about the company will not only impress your interviewers but also help you understand how you can contribute to their success.
We think you need these skills to ace High Salary: Receptionist & Administrative Support -Diss
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist & Admin Support position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer service and administrative roles. Use specific examples that demonstrate your excellent telephone manner, organizational skills, and ability to manage multiple tasks.
Showcase Your Skills: Clearly outline your IT skills and communication abilities in your application. Mention any relevant software or tools you are proficient in, as well as your problem-solving capabilities, which are crucial for this role.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention Frontier's commitment to customer focus and how your values align with their core principles of Integrity, Customer focus, and Expertise.
How to prepare for a job interview at Frontier Agriculture
✨Showcase Your Customer Service Skills
As a Receptionist and Admin Support, you'll be the first point of contact for customers. Highlight your excellent telephone manner and ability to handle inquiries effectively. Prepare examples of how you've provided exceptional customer service in previous roles.
✨Demonstrate Organizational Abilities
This role requires strong organizational skills. Be ready to discuss how you manage multiple tasks and changing priorities. Share specific instances where your organizational skills led to successful outcomes.
✨Emphasize Teamwork and Collaboration
Frontier values effective team players. Talk about your experiences working in teams and how you contribute to a positive team environment. Mention any collaborative projects that showcase your ability to work well with others.
✨Align with Company Values
Familiarize yourself with Frontier's core values: Integrity, Customer focus, and Expertise. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these values in your work.