At a Glance
- Tasks: Support a busy corporate office and ensure a welcoming environment for all.
- Company: Dynamic law firm in London with a focus on workplace experience.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Join a vibrant team and make a difference in the workplace experience.
- Qualifications: Experience in corporate settings and strong organisational skills.
The predicted salary is between 35000 - 38000 £ per year.
We are looking for a personable, proactive and organised Workplace Experience Coordinator to support the smooth day-to-day running of a busy corporate office. This is a varied role combining facilities coordination, workplace services, office support and some front-of-house reception cover. We would welcome applications from candidates with some corporate experience, perhaps currently working as a Facilities Assistant, Facilities Coordinator, Workplace Assistant, Office Coordinator or in a similar role.
Key Duties & Responsibilities
- Workplace & Facilities Support
- Carry out regular floor walks to ensure the office is well-presented, tidy and functioning efficiently.
- Act as a first point of contact for day-to-day facilities issues, including lighting, temperature, equipment and general maintenance.
- Report faults, raise maintenance requests and follow up on outstanding issues.
- Liaise with contractors, suppliers, cleaners and building management.
- Assist with health & safety checks and general workplace compliance.
- Monitor office supplies, stationery, refreshments and kitchen facilities.
- Ensure coffee machines, printers and other shared equipment are working correctly.
- Maintain facilities records, update helpdesk tickets and track requests through to completion.
- Workplace Experience & Office Support
- Help create a welcoming, professional and enjoyable working environment for employees and visitors.
- Respond to workplace queries and provide practical assistance to colleagues.
- Support office moves, desk arrangements, meeting room setups and internal events.
- Assist with meeting room bookings, refreshments and catering arrangements.
- Identify opportunities to improve workplace services and the overall employee experience.
- Work closely with colleagues across Facilities, IT, Security and other support teams.
- Front of House & Reception Cover
- Provide occasional reception cover during breaks, holidays or busy periods.
- Welcome visitors and clients, ensuring a professional and friendly first impression.
- Answer incoming calls and direct enquiries appropriately.
- Assist with visitor registrations, meeting room bookings and guest requirements.
- Support the wider Front of House team when required.
Skills & Experience
- Some previous experience in a corporate office, facilities, workplace services, office support or front-of-house environment.
- A friendly, approachable personality with a genuine interest in helping people.
- Good organisational skills and the ability to manage a variety of tasks.
- Comfortable communicating with colleagues, visitors, suppliers and contractors.
- A proactive, hands-on approach with good attention to detail.
- Confident using Microsoft Office, Outlook and Teams.
- Experience with facilities helpdesk systems or meeting room booking platforms would be an advantage, but is not essential.
Workplace Coordinator employer: Front Services Group
At Front Services Group, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture in the heart of London. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. With a focus on data-driven decision-making, you will play a crucial role in enhancing workplace services while enjoying the unique advantages of working in a vibrant city known for its dynamic business landscape.
