At a Glance
- Tasks: Lead a vibrant team in a busy pub and restaurant, ensuring top-notch customer service.
- Company: Established family-run pub and restaurant in beautiful West Wales.
- Benefits: Competitive salary, dynamic work environment, and the chance to grow your hospitality career.
- Other info: Driving licence preferred due to location; great opportunity for career advancement.
- Why this job: Join a lively atmosphere where you can make a real impact on customer experiences.
- Qualifications: Experience in high-volume restaurants and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting an experienced Restaurant Manager / Front of House Manager for a busy, established and family-run pub and restaurant in West Wales. This is a substantial, high-volume operation, serving up to 700 meals a day during the peak summer season. We are looking for someone who thrives in a busy hospitality environment, enjoys leading a team and takes genuine pride in delivering excellent customer service.
Working alongside an established Head Chef, you will take responsibility for the smooth running of front-of-house operations, ensuring customers receive a consistently welcoming, efficient and professional experience.
Key Responsibilities
- Oversee daily restaurant and front-of-house operations.
- Lead, motivate and support the front-of-house team.
- Manage busy food service periods, maintaining standards under pressure.
- Organise staffing, rotas and service arrangements.
- Ensure excellent customer service and deal confidently with customer enquiries and complaints.
- Work closely with the Head Chef and kitchen team to coordinate service.
- Maintain high standards of presentation, cleanliness and hospitality.
About You
- Previous experience as a Restaurant Manager, Front of House Manager or experienced Assistant Restaurant Manager.
- A strong background in busy, high-volume restaurants, gastropubs or quality hospitality venues.
- Confident managing large numbers of covers and leading a team through demanding service periods.
- A hands-on approach with excellent organisational and communication skills.
- A warm, professional personality and a genuine enthusiasm for hospitality.
- Able to remain calm and organised during exceptionally busy periods.
The Opportunity
This is an excellent opportunity to join a successful, established hospitality business where the pace is lively, the customer numbers are impressive and the front-of-house operation plays a central role in the business. Due to the location, a driving licence and access to a car are highly desirable.
Restaurant Manager employer: Front Services Group
At Front Services Group, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture in the heart of London. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. With a focus on data-driven decision-making, you will play a crucial role in enhancing workplace services while enjoying the unique advantages of working in a vibrant city known for its dynamic business landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Front Services Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Front Services Group
Don't be shy about reaching out to Front Services Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Front Services Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Front Services Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
