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For Companies At a Glance
- Tasks: Lead CRM campaigns, optimise customer communications, and analyse feedback for better experiences.
- Company: Established organisation in the financial services sector with a focus on innovation.
- Benefits: Great working environment, interesting workload, and a generous benefits package.
- Why this job: Make a real impact on customer experience while developing your digital marketing skills.
- Qualifications: 3+ years in CRM or marketing, strong analytical and communication skills.
- Other info: Opportunity for role extension or permanent position.
The predicted salary is between 36000 - 60000 £ per year.
My client is an established organisation within the financial services sector seeking an experienced Digital Marketing Exec to fill an initial 12 month contract. This role will play a key part in improving customer experience, driving insight through feedback, and supporting wider marketing initiatives.
The Role
You will be responsible for reviewing digital CRM activity, working cross-functionally to plan, execute and review campaigns while ensuring communications are optimised across the full customer journey.
Key responsibilities include:
- Leading the CRM sprint process, including planning, delivery and post-campaign review
- Reviewing and optimising customer communications to ensure a seamless experience at every interaction
- Supporting the delivery of strategic projects that impact CRM activity
- Managing a customer feedback and reviews programme, using survey tools to capture and analyse sentiment
- Designing and implementing ongoing CRM testing programmes using Marketing Cloud
- Working closely with content and marketing colleagues to identify testing and optimisation opportunities
- Acting as the CRM subject-matter expert within the marketing function
- Supporting CRM and platform queries in collaboration with technical and systems teams
- Researching and implementing new lead generation opportunities
- Conducting market and competitor research to inform campaign development
About You
To be successful in this role, you are likely to have:
- At least three years’ experience in a CRM, marketing or communications role
- Hands-on experience with CRM platforms and email service providers (e.g. Marketing Cloud or similar)
- Experience using customer survey and feedback platforms (e.g. SurveyMonkey or equivalent)
- Strong analytical skills, with experience using Google Analytics and other marketing insight tools
- Excellent organisational skills with the ability to manage multiple projects
- Strong copywriting, editing and presentation skills
- A solid understanding of social media platforms and digital marketing channels
- Good working knowledge of Microsoft Office, particularly Excel
- Exposure to WordPress or CMS platforms (beneficial but not essential)
- Strong communication skills and the ability to build effective working relationships
In return my client offers a great working environment, interesting workload and a generous benefits package. There may also be an opportunity for the role to extend or go permanent.
Digital Marketing Executive in Stockport employer: Front Row Recruitment
Contact Detail:
Front Row Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Executive in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital marketing space, especially those who work in CRM or financial services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns and analytics insights. This will give potential employers a taste of what you can bring to the table, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of CRM platforms and customer feedback tools. Be ready to discuss how you've used these in past roles, as this will show you're the perfect fit for the Digital Marketing Executive position.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Digital Marketing Executive in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Marketing Executive. Highlight your experience with CRM platforms and any relevant campaigns you've worked on. We want to see how your skills align with what our client is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that showcase your analytical skills and experience with customer feedback tools. Let us know why you’re excited about this opportunity!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your experience with Google Analytics and any other marketing insight tools. We love seeing numbers and results, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Front Row Recruitment
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM platforms, especially Marketing Cloud. Be ready to discuss your hands-on experience and how you've optimised customer communications in previous roles.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with Google Analytics and other marketing insight tools. Have specific examples ready that demonstrate how you've used data to drive campaign success and improve customer experience.
✨Be a Team Player
This role involves working cross-functionally, so highlight your ability to collaborate with content and marketing colleagues. Share examples of how you've successfully managed multiple projects and built effective working relationships.
✨Stay Current with Digital Trends
Research the latest trends in digital marketing and CRM strategies. Being able to discuss new lead generation opportunities or recent developments in the industry will show your enthusiasm and commitment to the role.
