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For Companies At a Glance
- Tasks: Manage relationships with blue-chip clients and ensure top-notch service delivery.
- Company: Join a leading consultancy in the Occupational Pensions sector, known for its excellence.
- Benefits: Enjoy flexible working, a generous salary, bonuses, and the chance to manage your own client portfolio.
- Why this job: This role offers growth in your pensions career while making a real impact on client satisfaction.
- Qualifications: Proven experience in the Pensions industry, especially in Defined Benefit and relationship management.
- Other info: Ideal for those looking to transition from Pensions Administration to a client-focused role.
The predicted salary is between 43200 - 72000 £ per year.
Due to an internal promotion my client, a leading consultancy in the Occupational Pensions sector, currently seek an experienced Client Manager to join their growing team. The role will involve managing relationships with a portfolio of blue-chip clients and ensuring that service levels and administration standards meet agreed expectations.
Duties will include:
- Responsibility for servicing a portfolio of key clients
- Managing key client relationships and identifying areas where revenue could be increased through additional services
- Driving client retention through satisfaction and service delivery
- Acting as a main point of contact for client issues and identifying areas for process and administrative improvement
- Managing costs whilst ensuring client fees remain competitive against competing consultancies
- Profit and loss recording for each scheme in your portfolio
Applicants must possess a proven background in the Pensions industry with particular focus on 'Defined Benefit' and relationship management. You will possess outstanding communication skills with an in-depth understanding of the challenges facing pensions schemes and trustees. You will possess a positive, solution focussed approach with strong commercial acumen and problem-solving skills.
This is a great opportunity to take the next step in your pensions career offering a generous remuneration package, flexible working, bonus and an opportunity to successfully run your own portfolio of pension clients. The role may also suit a Pensions Administration Manager who is looking for their next challenge and who is interested in relationship management.
Pension Client Director employer: Front Row Recruitment
Contact Detail:
Front Row Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Client Director
✨Tip Number 1
Network within the pensions industry to connect with professionals who can provide insights about the role. Attend industry events or webinars where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Research the specific challenges facing defined benefit pension schemes today. Being knowledgeable about current trends and issues will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare examples from your past experience that showcase your relationship management skills and how you've successfully driven client satisfaction. Be ready to discuss how you’ve identified opportunities for revenue growth in previous roles.
✨Tip Number 4
Familiarise yourself with the company's portfolio and their key clients. Understanding their business model and service offerings will allow you to tailor your discussions and show how you can add value to their existing client relationships.
We think you need these skills to ace Pension Client Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the pensions industry, particularly with Defined Benefit schemes. Emphasise your relationship management skills and any relevant achievements that demonstrate your ability to manage client portfolios effectively.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the Pension Client Director role. Mention specific examples of how you've driven client satisfaction and retention in previous positions, showcasing your problem-solving skills and commercial acumen.
Highlight Relevant Skills: Clearly outline your communication skills and understanding of the challenges facing pension schemes. Use bullet points to make these skills stand out, ensuring they are easy for the hiring team to identify.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Front Row Recruitment
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the pensions industry, particularly in relation to Defined Benefit schemes. Be prepared to discuss current trends and challenges that pension schemes and trustees face, as this will show your expertise and commitment to the field.
✨Highlight Relationship Management Skills
Since the role involves managing key client relationships, be ready to share specific examples of how you've successfully built and maintained client relationships in the past. Discuss any strategies you've used to enhance client satisfaction and retention.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle client issues or improve processes. Think of real-life examples where you've identified problems and implemented solutions, showcasing your positive, solution-focused approach.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you've managed costs while ensuring competitive fees in previous roles. This could involve sharing insights on how you've balanced service delivery with profitability, which is crucial for the role.
