At a Glance
- Tasks: Lead client relationships and deliver high-quality pension management services.
- Company: Award-winning pension organisation with a focus on growth and development.
- Benefits: Generous remuneration, excellent work environment, and career development opportunities.
- Other info: Dynamic role with opportunities for continuous professional development.
- Why this job: Make a real impact in the pensions industry while developing your skills.
- Qualifications: Strong background in pensions, project management, and client relationship skills.
My client, a well established and award winning Pension organisation, currently seek an experienced Pensions Manager to join a growing outsourced pensions management and scheme secretarial team. This is a client-facing role where you will act as the key point of contact, leading the delivery of high-quality governance and pension management services across a diverse portfolio of schemes.
As a senior member of the team, you will take ownership of client relationships and play a key role in delivering high-level pensions management services. You will combine strong technical expertise with excellent communication skills to support clients, improve member outcomes, and contribute to business growth. Your work will be varied and engaging, spanning scheme secretarial duties, project management, governance oversight, and stakeholder coordination. You will also support the development of team members and contribute to continuous service improvement initiatives.
Key Responsibilities
- Act as the primary lead for outsourced pensions services, including scheme secretarial duties and day-to-day client and adviser relationships
- Manage a portfolio of pension schemes and projects, overseeing delivery from initiation through to completion
- Ensure high-quality delivery of administration and governance services in line with contractual, regulatory, and internal standards
- Maintain scheme compliance, proactively identifying risks and implementing preventative measures
- Develop and deliver scheme business plans, overseeing budgets, supplier costs, and financial performance to ensure profitability and cost efficiency
- Lead pensions management projects, including adviser reviews and service improvement initiatives
- Build strong client relationships and networks, supporting business development and marketing activity
- Provide leadership, mentoring, and support to colleagues where required
- Stay up to date with industry developments through ongoing professional development
About You
You are a self-motivated and driven pensions professional with a strong desire to deliver excellent client outcomes. You bring a balance of technical knowledge, commercial awareness, and the ability to communicate effectively with a wide range of stakeholders.
Essential Skills & Experience
- Strong background in the pensions industry, with recent experience of occupational pension schemes
- In-depth understanding of pension legislation, governance, and regulatory requirements
- In-depth knowledge of defined benefit (DB) and defined contribution (DC) schemes
- Proven experience in pensions management, including scheme governance and compliance
- Strong project management and organisational skills
- Demonstrated ability to manage multiple clients and priorities effectively
- Experience in client relationship management and stakeholder engagement
- Excellent written and verbal communication skills, with the ability to explain complex concepts clearly
- Strong financial and budget management capability
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ability to learn new systems
In return, you will be rewarded with an outstanding work environment and a generous remuneration and benefits package, along with excellent prospects for development as the organisation continues to grow.
Pension Manager (Trustee Services) in London employer: Front Row Recruitment
Join a prestigious and award-winning pension organisation that prioritises employee growth and development within a supportive and collaborative work culture. As a Pension Manager, you will enjoy a generous benefits package and the opportunity to lead high-quality governance services while fostering strong client relationships in a dynamic environment. This role not only offers meaningful work but also positions you at the forefront of industry developments, ensuring your professional journey is both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Pension Manager (Trustee Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience aligns with their values and goals. Show them you’re not just another candidate, but the right fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are discussing your skills and experiences, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Pension Manager (Trustee Services) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pension Manager role. Highlight your experience in pensions management, governance, and client relationships. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language to demonstrate your ability to explain complex concepts.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Front Row Recruitment
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension legislation, governance, and the differences between defined benefit and defined contribution schemes. Being able to discuss these topics confidently will show that you're not just familiar with the industry but are also passionate about it.
✨Showcase Your Client Management Skills
Since this role is client-facing, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you improved client outcomes or resolved issues effectively. This will demonstrate your ability to build strong relationships and deliver high-quality services.
✨Demonstrate Project Management Prowess
Be ready to talk about your project management experience. Highlight instances where you've overseen projects from initiation to completion, ensuring they met deadlines and stayed within budget. This will illustrate your organisational skills and ability to manage multiple priorities.
✨Communicate Clearly and Confidently
Practice explaining complex pension concepts in simple terms. During the interview, aim for clarity and confidence in your communication. This will not only help you connect with the interviewers but also reflect your ability to engage effectively with clients and stakeholders.
