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- Tasks: Be the friendly face for guests and ensure a safe, welcoming environment at night.
- Company: Join THE NICI, a vibrant luxury hospitality brand known for its unique style.
- Benefits: Enjoy competitive pay, training opportunities, and perks like hotel stays and meals.
- Other info: Great career growth potential within a dynamic and supportive team.
- Why this job: Make a real impact on guest experiences while working in a stylish setting.
- Qualifications: Friendly attitude, strong communication skills, and a commitment to guest service.
The predicted salary is between 22000 - 26000 ÂŁ per year.
Who We Are… THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid‑back glamour and award‑winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service. We are now looking for a reliable, confident and guest‑focused Night Porter to join our Lymington crew.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest‑ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities
- Provide a warm, professional welcome to late‑arriving guests.
- Support check‑ins, check‑outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest‑ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest‑first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night‑shift experience is beneficial but not essential — full training is provided.
What’s In It For You
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food.
Night Porter employer: Front Office
Contact Detail:
Front Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at THE NICI or can put in a good word for you. Personal connections can make all the difference!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Night Porter position. Showing initiative can really impress hiring managers.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills align with the role of Night Porter. We want to see your friendly, guest-focused attitude shine through!
✨Tip Number 4
Follow up after your application or interview. A simple thank-you email can keep you on the radar and show that you’re genuinely interested in joining the NICI team. It’s a small gesture that can have a big impact!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Porter role and how you can contribute to our vibrant team at THE NICI.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. Focus on your guest service skills and any previous hospitality experience, even if it’s not directly in a night role. We love seeing how you can fit into our unique culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for THE NICI. Keep it concise but engaging, and mention specific aspects of the role that excite you. Show us you’ve done your homework about our brand and what makes us special!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll get to see all the details about the role and our amazing company culture. Plus, it helps us keep everything organised!
How to prepare for a job interview at Front Office
✨Know the Brand
Before your interview, take some time to research THE NICI and its unique style. Understand their values and what makes them stand out in the luxury hospitality market. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest-Focused Attitude
As a Night Porter, your role revolves around providing excellent service to guests. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly and approachable nature, as well as your ability to handle guest enquiries calmly and efficiently.
✨Demonstrate Reliability and Responsibility
Since the Night Porter position involves maintaining safety and security during night hours, be ready to discuss how you’ve handled responsibilities in previous roles. Share any experiences that showcase your reliability, such as managing tasks independently or responding to emergencies effectively.
✨Prepare for Practical Scenarios
During the interview, you might be asked how you would handle specific situations, like a late-arriving guest or an emergency. Think through potential scenarios and how you would respond. This will demonstrate your problem-solving skills and readiness to support the Night Manager and Front of House team.