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- Tasks: Be the friendly face for guests at night, ensuring safety and cleanliness.
- Company: Join THE NICI, a vibrant luxury hospitality brand in the New Forest.
- Benefits: Enjoy competitive pay, training, discounts, and meals while on duty.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Make a real impact on guest experiences in a stylish environment.
- Qualifications: Friendly, reliable, and able to work independently during night shifts.
The predicted salary is between 22000 - 26000 £ per year.
Who We Are… THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid‑back glamour and award‑winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service.
We are now looking for a reliable, confident and guest‑focused Night Porter to join our Lymington crew.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest‑ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities
- Provide a warm, professional welcome to late‑arriving guests.
- Support check‑ins, check‑outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest‑ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest‑first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night‑shift experience is beneficial but not essential — full training is provided.
What’s In It For You
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food & beverage discounts.
- Access to an exciting benefits and discount platform.
- Stylish boutique uniform.
- Meals included while on duty.
- A supportive, welcoming and inclusive working environment.
If you feel you have the skills and ambition to join THE NICI, please apply with a full and up‑to‑date CV below.
Please note: only those eligible to work in the UK or those who hold a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Porter employer: Front Office
Contact Detail:
Front Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like THE NICI or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings. Visit hotels in person, especially during quieter hours, and ask if they’re hiring. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for the interview by knowing the brand inside out. Research THE NICI’s values and what makes them stand out in luxury hospitality. Show them you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team at THE NICI right from the start.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Craft a Warm Introduction: Start your application with a friendly and engaging introduction. Let us know who you are and why you're excited about the Night Porter role at THE NICI. A personal touch goes a long way!
Highlight Relevant Experience: Even if you don’t have direct night-shift experience, share any customer service roles or relevant skills that showcase your ability to handle guest enquiries and maintain a calm presence. We love seeing how your background fits with our vibe!
Show Your Passion for Hospitality: In your application, express your enthusiasm for providing excellent guest experiences. Mention any specific instances where you went above and beyond for guests, as this aligns perfectly with our values at THE NICI.
Keep It Professional Yet Approachable: While we want to see your personality shine through, make sure your CV is polished and professional. Use clear formatting and concise language to make it easy for us to read. And remember, apply through our website for the best chance!
How to prepare for a job interview at Front Office
✨Know the Brand
Before your interview, take some time to research THE NICI and its unique style. Understand their values, design philosophy, and what sets them apart in the luxury hospitality market. This will help you align your answers with their brand ethos and show that you're genuinely interested.
✨Showcase Your Guest-Focused Attitude
As a Night Porter, your role revolves around providing excellent service. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to remain calm under pressure and how you handle guest enquiries or issues effectively.
✨Demonstrate Reliability and Responsibility
Since the Night Porter position requires a strong sense of security and responsibility, be ready to discuss situations where you've had to maintain safety standards or manage tasks independently. This will reassure the interviewers that you can be trusted to uphold their high service standards during night shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the Night Porter role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.