At a Glance
- Tasks: Provide luxury transportation for guests, ensuring a seamless travel experience.
- Company: Join the prestigious Trump Turnberry resort, known for its luxury and service excellence.
- Benefits: Enjoy subsidised accommodation, discounted rates, and access to resort facilities.
- Other info: Flexible shifts with ongoing training and development opportunities.
- Why this job: Be the face of luxury service and create unforgettable experiences for guests.
- Qualifications: Must hold a clean UK Driver’s license and have strong local knowledge.
The predicted salary is between 25000 - 30000 £ per year.
The diversity of the product offering encompasses a luxury hotel, with 204 rooms within the main Hotel and Villa accommodation, 11 meeting rooms, 3 golf courses, The Spa at Turnberry and Turnberry Adventures across the grounds of the 827-acre resort. The property is owned and managed by The Trump Organisation.
Trump Turnberry is seeking a professional, discreet, and highly service-oriented Chauffeur to provide luxury transportation services to our guests. As a key representative of the resort, you will deliver an exceptional first and last impression, ensuring safe, comfortable, and seamless travel experiences.
Key Responsibilities- Provide luxury chauffeured transportation for guests, including airport transfers, golf outings, dining reservations and local tours.
- Provide a warm, polished Turnberry welcome and assist with luggage, ensuring a flawless arrival and departure experience.
- Deliver concierge-level service, sharing local knowledge of Ayrshire, Scottish Culture and nearby points of interest when appropriate.
- Operate all vehicles with the highest standards of safety, precision, and care.
- Maintain immaculate presentation and condition of all resort vehicles at all times.
- Anticipate guest needs and exceed expectations through attentive, intuitive service.
- Coordinate seamlessly with Concierge and Front Office teams to ensure efficient and timely service.
- Uphold absolute discretion and confidentiality in all guest interactions.
- Conduct regular vehicle inspections and ensure all vehicles meet luxury presentation standards.
- Maintain familiarity with guest preferences.
- Conduct vehicle checks including fuel levels, tyres, cleanliness, safety systems and interior amenities.
- Liaise with the technical services department to address any mechanical issues and keep the fleet in optimal condition.
- Drive responsibly and smoothly adhering to UK and Scottish road laws and resort policies. Ensure guest safety at all times.
- Ability to handle heavy lifting when required, demonstrating physical fitness and stamina.
- Monitor real-time traffic, weather and flight information to adjust routes and timings proactively.
- Must be eligible to live and work in the UK.
- Must hold UK Driver’s license with a clean driving record.
- Strong knowledge of Ayrshire, Glasgow, Edinburgh and other major Scottish roads & routes.
- Naturally warm and polished demeanour.
- Must be smart and well presented. Professional grooming aligned with the Trump Turnberry standards.
- Flexibility to work varying shifts, including early mornings, late evenings and weekends.
- Passion for delivering a 5 star level of service and bespoke guest experiences.
- Strong communication and interpersonal skills.
- Maintains composure, attention to detail, and discretion at all times.
- Ability to maintain confidentiality and act with integrity.
- Ability to lift luggage/golf clubs in and out of vehicles.
- Comfortable using satnav and other computerised equipment.
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
- Share of gratuities and service charge within Food and Beverage.
Grooming: All employees must conform to the resort’s Grooming Policy.
Driver employer: Front Office
Trump Turnberry is an exceptional employer, offering a luxurious work environment within a stunning 827-acre resort. Employees benefit from ongoing training and development opportunities, access to resort facilities, and a supportive work culture that prioritises guest satisfaction and employee well-being. With competitive benefits including subsidised accommodation and discounted rates at Trump properties, working as a Chauffeur here means being part of a prestigious team dedicated to delivering unparalleled service.
StudySmarter Expert Advice🤫
We think this is how you could land Driver
✨Tip Number 1
Network like a pro! Connect with people in the hospitality and transport industry, especially those who work at luxury resorts. Attend local events or join online groups to get your name out there and learn about hidden job opportunities.
✨Tip Number 2
Show off your personality! When you get an interview, let your warm and polished demeanour shine through. Remember, they’re looking for someone who can deliver that exceptional first and last impression, so be yourself and engage with your interviewers.
✨Tip Number 3
Do your homework! Familiarise yourself with Ayrshire and the surrounding areas. Being able to share local knowledge during your interview will show that you’re not just a driver, but a valuable resource for guests looking to explore.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Trump Turnberry team. Don’t miss out on this opportunity!
We think you need these skills to ace Driver
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for delivering top-notch service and your love for the beautiful Ayrshire area.
Tailor Your Application:Make sure to tailor your application specifically for the Driver role at Trump Turnberry. Highlight your experience with luxury transportation and any relevant local knowledge that can enhance our guests' experiences.
Be Professional Yet Approachable:While we’re looking for a polished and professional image, it’s also important to come across as warm and approachable in your written application. Remember, you’ll be the first impression for our guests!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Trump Turnberry.
How to prepare for a job interview at Front Office
✨Know Your Routes
Familiarise yourself with the key roads and routes in Ayrshire, Glasgow, and Edinburgh. Being able to confidently discuss your knowledge of local areas during the interview will show that you’re prepared and understand the importance of seamless travel for guests.
✨Polished Presentation
Make sure you arrive at the interview looking smart and well-presented. This role is all about delivering a luxury experience, so demonstrating your professional grooming and attention to detail from the get-go will leave a great first impression.
✨Showcase Your Service Skills
Prepare examples of how you've gone above and beyond in previous roles to provide exceptional service. Highlighting your ability to anticipate guest needs and deliver a bespoke experience will resonate well with the interviewers.
✨Practice Discretion and Integrity
Be ready to discuss scenarios where you maintained confidentiality and acted with integrity. This role requires a high level of trust, so demonstrating your understanding of discretion in guest interactions will be crucial.