Guest Service Assistant (Food & Beverage)
8 hours per week
JOIN US
Work with Hilton, Thrive with KE Hotels
As part of Hilton, you’ll be connected to one of the world’s leading hospitality brands, renowned for nearly a century of excellence in service, innovation, and guest experience-guided by its vision:
“To fill the earth with the light and warmth of hospitality.”
At KE Hotels, we bring that vision to life in our own way. We combine hands-on ownership with expert hotel management to drive performance, profitability, and long-term value-treating every hotel as an individual, never just a number.
Our culture is how we make it happen:
- Be Yourself & Respect Each Other – We create an inclusive, honest, and supportive environment
- Be Entrepreneurial – We think commercially and embrace opportunity
- Deliver – We take ownership and consistently do what we say
You will have access to a benefits package we believe truly works for our people
• Discounted hotel room rates for you and your friends & family
• 50% Discount on food & drink whilst on duty
• Hilton Learning & Development platform for all training requirements
• 50% F&B discount at Hilton hotels when staying on Team Member Rates
• Incentive schemes
DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT (FOOD & BEVERAGE) AT OUR HOTEL
What you'll be doing...
• Be the friendly face that welcomes guests, making their first impression unforgettable.
• Preparing simple meals and drinks ensuring the highest standards of food hygiene are maintained at all times
• Identifying potential sales leads
• Manage daily tasks like cleaning, food preparation and compliance checks with efficiency, staying cool under pressure.
• Go the extra mile for special requests, adding that extra touch to make guests’ stays memorable.
WHAT WE NEED FROM YOU
• A welcoming personality who loves connecting with people and making their day brighter.
• Strong communication skills, comfortable chatting with guests and coordinating with team members.
• Sharp attention to detail, especially when it comes to handling guest needs and reservations.
• A problem-solver who can think on their feet, handling any situation with a positive attitude.
• Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
• High energy and adaptability, thriving in a fast-paced environment where no two days are the same.
If this sounds like the job for you please get in touch!
