At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join the award-winning Harbour Hotels, known for stunning locations and top-notch hospitality.
- Benefits: Enjoy competitive pay, career growth, discounts on stays, and meals while on duty.
- Other info: Stylish uniform provided and unique training opportunities await you.
- Why this job: Be part of a prestigious hotel brand and make guests feel at home.
- Qualifications: Experience in 5-star hotel reception and a passion for excellent service.
The predicted salary is between 20000 - 25000 £ per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
We have a superb opportunity for a Hotel Receptionist to join the team. Minimum of one year’s 5 Star Hotel Reception experience, a friendly and outgoing personality and a passion for service excellence. Must have knowledge of hotel reservations system OPERA.
What’s in it for you
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist in Southampton employer: Front Office - Southampton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee growth. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in a supportive environment while enjoying benefits like hotel stay discounts and meals on duty. Joining Harbour Hotels means being part of a prestigious brand recognised for its luxury offerings and commitment to staff development.
Contact Details:
Front Office - Southampton Harbour Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you connect better during the conversation.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence. Show off that friendly and outgoing personality they’re looking for!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you wear something smart and stylish that reflects the Harbour Hotels vibe. A polished look can set the tone for a great interview.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Harbour Hotels team. Plus, it’s super easy to do!
We think you need these skills to ace Receptionist in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Harbour Hotels. Highlight your 5-star hotel experience and any specific skills related to OPERA or customer service that make you stand out.
Show Your Personality:Since we’re looking for a friendly and outgoing personality, let that shine through in your application. Use a warm tone and don’t be afraid to show your passion for service excellence!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harbour Hotels!
How to prepare for a job interview at Front Office - Southampton Harbour Hotel
✨Know Your Stuff
Make sure you’re familiar with OPERA, the hotel reservations system mentioned in the job description. Brush up on its features and functionalities so you can confidently discuss your experience with it during the interview.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. Practice your warm greetings and positive body language. Remember, first impressions matter, so let your enthusiasm for service excellence shine through!
✨Research Harbour Hotels
Dive into the history and values of Harbour Hotels. Knowing about their prestigious reputation and unique offerings will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about questions you might be asked, like how you handle difficult guests or manage busy periods. Prepare specific examples from your past experience that highlight your skills and adaptability in a 5-star hotel environment.
