Front Office Supervisor - Upsell & Guest Experience in City of Westminster

The Front Office (Royal Lancaster) is seeking a passionate Front Office Supervisor to join the team. This role will involve ensuring efficient guest registration, maintaining high departmental standards, and utilizing computer systems such as OperaCloud and KnowCross.

We pride ourselves on creating a positive and fun environment at our hotel. The position offers annual earnings up to £32,000 and a range of fabulous benefits including discounts, complimentary stays, and development opportunities.