At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join Harbour Hotels, a prestigious hotel group with stunning locations.
- Benefits: Enjoy competitive salary, career progression, and discounts on stays and dining.
- Other info: Dynamic work environment with stylish uniforms and meals included on duty.
- Why this job: Be part of an award-winning team and enhance your hospitality skills.
- Qualifications: Previous hotel reception experience preferred but not essential; training provided.
The predicted salary is between 20000 - 25000 € per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What’s in it for you
At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist in Richmond employer: Front Office - Richmond Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Additionally, staff enjoy competitive salaries, discounts on hotel stays and dining, and a supportive culture that prioritises service excellence.
Contact Detail:
Front Office - Richmond Harbour Hotel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult guests or manage busy periods. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you wear something smart and professional that reflects the stylish vibe of Harbour Hotels. A polished appearance shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Richmond
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Hotel Receptionist role. Highlight any previous hotel reception experience and your knowledge of reservation systems like OPERA or Reslynx, even if it’s just a little!
Show Off Your Personality:Since we’re looking for a friendly and outgoing personality, let that shine through in your application. Use a warm tone and don’t be afraid to show your passion for service excellence in your cover letter.
Keep It Professional:While we want you to be yourself, remember to keep your application professional. Check for spelling and grammar mistakes, and make sure your formatting is clean and easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Front Office - Richmond Harbour Hotel
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. Practice your warm greetings and positive body language. During the interview, let your enthusiasm for service excellence shine through; it’s all about making a great first impression!
✨Brush Up on Tech Skills
While experience with hotel reservation systems like OPERA or Reslynx is a bonus, don’t stress if you’re not familiar with them. Instead, highlight your willingness to learn and adapt. If you have experience with similar software, be sure to mention it!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and career progression within Harbour Hotels. This shows that you’re serious about your future with them and helps you gauge if it’s the right fit for you.
