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- Tasks: Welcome guests, handle inquiries, ensure security, and assist with breakfast setup.
- Company: Mount Royal Hotel Edinburgh, part of the Unlimited Collection.
- Benefits: Genuine career opportunities and on-the-job training.
- Other info: Engaging environment with opportunities for growth in the hospitality industry.
- Why this job: Join a passionate team and enhance your hospitality skills while working nights.
- Qualifications: Previous hospitality experience and excellent customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
Mount Royal Hotel Edinburgh, part of the Unlimited Collection, is looking for a Night Porter who is charming and engaging with a passion for service excellence.
Responsibilities include:
- Welcoming guests
- Handling inquiries
- Ensuring hotel security
- Assisting with breakfast setup
The ideal candidate has:
- Previous experience in hospitality
- Excellent customer service skills
- The ability to work night shifts
Genuine career opportunities and on-the-job training are offered.
Night Front Desk & Guest Services Concierge employer: Front Office - MRHE
Contact Detail:
Front Office - MRHE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk & Guest Services Concierge
✨Tip Number 1
Make sure to showcase your personality during the interview! We want to see that charming and engaging side of you that fits perfectly with the Mount Royal Hotel vibe.
✨Tip Number 2
Brush up on your customer service skills before the interview. Think of examples from your past experiences where you went above and beyond for a guest – we love hearing those stories!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows us that you’re genuinely interested in the role and the hotel. Plus, it’s a great way to find out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website for a smoother process! We’ll get your application directly, and you’ll be one step closer to joining our team at the Mount Royal Hotel.
We think you need these skills to ace Night Front Desk & Guest Services Concierge
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing excellent service and making guests feel welcome.
Highlight Relevant Experience: Make sure to mention any previous roles in hospitality or customer service. We love seeing how your past experiences can contribute to our team at Mount Royal Hotel Edinburgh.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Front Office - MRHE
✨Show Your Passion for Service
Make sure to express your enthusiasm for hospitality during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to service excellence, which is key for a Night Front Desk & Guest Services Concierge.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Night Porter, such as handling guest complaints or managing security issues. Prepare responses that highlight your problem-solving skills and ability to stay calm under pressure. This will show that you're ready for the challenges of the role.
✨Know the Hotel Inside Out
Research Mount Royal Hotel Edinburgh and its offerings before the interview. Familiarise yourself with their services, amenities, and any recent news. This knowledge will not only impress the interviewer but also help you tailor your answers to align with the hotel's values and mission.
✨Dress the Part
Even though it's a night position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and reflects the standards of the hospitality industry, making you stand out as a candidate who takes the role seriously.