Guest Experience & Services Manager

Guest Experience & Services Manager

Full-Time 30000 - 35000 Β£ / year (est.) No working from home possible
Front Office - HBH Newcastle

At a Glance

  • Tasks: Lead guest service operations and ensure an unforgettable experience for every visitor.
  • Company: Join the vibrant team at Hampton by Hilton Newcastle.
  • Benefits: Enjoy paid breaks, travel discounts, and a fun work environment.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be the face of hospitality and create lasting memories for guests.
  • Qualifications: Previous supervisory or management experience in hospitality is essential.

The predicted salary is between 30000 - 35000 Β£ per year.

Hampton by Hilton Newcastle is seeking a full-time Guest Service Manager who is a confident communicator and brings energy to the team. The ideal candidate should possess supervisory or management experience within the hospitality industry. This role requires managing guest service operations, including reception and bar management, and ensuring a positive guest experience while adhering to food safety protocols.

The position offers several perks, such as paid breaks and a travel discount program.

Guest Experience & Services Manager employer: Front Office - HBH Newcastle

Hampton by Hilton Newcastle is an excellent employer that prioritises a vibrant work culture and values each team member's contribution to creating memorable guest experiences. With flexible part-time hours, competitive pay, and opportunities for personal growth within the hospitality industry, employees can thrive in a supportive environment that encourages teamwork and communication. Join us to be part of a dynamic team where your efforts directly enhance the guest experience in a welcoming hotel setting.

Front Office - HBH Newcastle

Contact Details:

Front Office - HBH Newcastle Recruitment Team

We think you need these skills to ace Guest Experience & Services Manager

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Time Management
Adaptability
Teamwork