At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a fantastic stay.
- Company: Join the friendly team at Hampton by Hilton Newcastle.
- Benefits: Enjoy competitive pay, discounted hotel stays, and well-being support.
- Other info: Part-time role with a permanent contract and great career prospects.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Previous hotel reception experience and knowledge of reservation systems required.
The predicted salary is between 12 - 15 £ per hour.
Hampton by Hilton Newcastle is looking for a part-time Hotel Reception / Guest Service Assistant. The role involves working across various hotel departments, handling guest check-ins/outs, managing payments, and ensuring a positive guest experience.
Candidates should have hotel reception experience, knowledge of reservation systems, and food safety laws.
The position offers a permanent contract with competitive pay, alongside benefits such as discounted hotel stays and a well-being support app.
Guest Experience Host - Hotel Reception (Part-Time) employer: Front Office - HBH Newcastle
Hampton by Hilton Newcastle is an excellent employer that prioritises a positive work culture and employee well-being. With competitive pay, permanent contracts, and unique benefits like discounted hotel stays and access to a well-being support app, we foster an environment where team members can thrive and grow in their careers while delivering exceptional guest experiences.
Contact Details:
Front Office - HBH Newcastle Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Hotel Reception (Part-Time)
✨Tip Number 1
Make sure to showcase your previous hotel reception experience during interviews. We want to hear about specific situations where you’ve handled guest check-ins or resolved issues, as this will demonstrate your ability to create a positive guest experience.
✨Tip Number 2
Brush up on your knowledge of reservation systems and food safety laws before your interview. We know these are key aspects of the role, so being well-prepared will show that you’re serious about the position and ready to hit the ground running.
✨Tip Number 3
Don’t forget to ask questions during your interview! We love candidates who are genuinely interested in the role and the company. Inquire about team dynamics or how the hotel ensures a great guest experience – it shows you’re thinking ahead.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We keep an eye on applications that come directly from our site, so make sure to take advantage of that and get your application in!
We think you need these skills to ace Guest Experience Host - Hotel Reception (Part-Time)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Experience:Make sure to highlight your hotel reception experience and any relevant skills in your application. We’re looking for candidates who understand the ins and outs of guest service, so be specific about your past roles.
Know Your Stuff:Familiarise yourself with reservation systems and food safety laws before applying. Mentioning your knowledge in these areas will show us that you’re serious about the role and ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Front Office - HBH Newcastle
✨Know Your Stuff
Make sure you brush up on your hotel reception experience and be ready to discuss specific situations where you've handled guest check-ins or managed payments. Familiarise yourself with common reservation systems, as this will show you're prepared and knowledgeable.
✨Showcase Your People Skills
As a Guest Experience Host, your ability to connect with guests is crucial. Think of examples where you've gone above and beyond for a guest or resolved a tricky situation. This will demonstrate your commitment to ensuring a positive guest experience.
✨Understand Food Safety Laws
Since the role involves knowledge of food safety laws, it’s a good idea to review these regulations before your interview. Be prepared to discuss how you’ve applied this knowledge in past roles, as it shows you take guest safety seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
