At a Glance
- Tasks: Oversee hotel operations and ensure guest satisfaction during night shifts.
- Company: Join the award-winning Harbour Hotels, known for luxury and exceptional service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on guest experience.
- Why this job: Be part of a prestigious hotel brand and enhance your hospitality skills.
- Qualifications: Experience in reception and knowledge of Opera software preferred.
The predicted salary is between 30000 - 40000 € per year.
Who we are: Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role: We have a superb opportunity for an Assistant Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health.
Night Manager in Surrey employer: Front Office - Guildford Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. With a commitment to excellence, our team enjoys competitive benefits, opportunities for career advancement, and the chance to work in stunning locations that enhance both personal and professional experiences.
Contact Detail:
Front Office - Guildford Harbour Hotel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Opera and end-of-day reports. We want to see that you’re not just a great fit for the role but also passionate about the hotel experience.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for guests. This is key for a Night Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Harbour Hotels family.
We think you need these skills to ace Night Manager in Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, especially during those quiet night shifts!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Night Manager role. Highlight any relevant experience with reception duties, especially if you’ve worked with systems like Opera. We appreciate attention to detail!
Be Clear and Concise:Keep your application straightforward and to the point. We’re looking for clarity in your communication, so avoid fluff and focus on what makes you a great fit for the Assistant Night Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Front Office - Guildford Harbour Hotel
✨Know Your Hotel Inside Out
Before the interview, make sure you research Harbour Hotels thoroughly. Familiarise yourself with their locations, unique offerings, and recent achievements like being named AA Hotel Group of the Year. This will show your genuine interest in the brand and help you answer questions more confidently.
✨Master the Night Manager Role
Understand the key responsibilities of an Assistant Night Manager. Brush up on your knowledge of reception duties, especially using Opera for check-ins and check-outs. Be ready to discuss how you would handle various scenarios during the night shift, showcasing your problem-solving skills.
✨Health and Safety Know-How
Since the role involves a sound knowledge of health and safety, prepare to discuss relevant regulations and practices. Think about how you would ensure guest safety during your shift and be ready to share any past experiences that demonstrate your commitment to maintaining a safe environment.
✨Showcase Your Customer Service Skills
As a Night Manager, you'll be the face of the hotel during the night. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations with grace and ensure guests feel valued and cared for, even at odd hours.
