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- Tasks: Oversee hotel operations and ensure guest satisfaction during night shifts.
- Company: Join the prestigious Harbour Hotels, known for luxury and excellence.
- Benefits: Competitive salary, career progression, discounts, and meals on duty.
- Other info: Stylish uniform and unique training opportunities await you!
- Why this job: Be part of a growing brand and make a real impact on guest experiences.
- Qualifications: Previous hotel night experience and knowledge of reception processes.
The predicted salary is between 24000 - 30000 £ per year.
Who we are: Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role: We have a superb opportunity for an Assistant Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self‑motivated, organised and has a passion for service excellence.
What’s in it for you:
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Manager in Guildford employer: Front Office - Guildford Harbour Hotel
Contact Detail:
Front Office - Guildford Harbour Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Night Manager.
✨Tip Number 2
Show off your skills! If you have experience with Opera or Health & Safety protocols, make sure to highlight these during interviews. We want to see how you can bring your expertise to the table and enhance our guests' experiences.
✨Tip Number 3
Be prepared for situational questions! Think about scenarios you might face as a Night Manager and how you'd handle them. This shows us that you're not just a good fit on paper but also in practice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Harbour Hotels family.
We think you need these skills to ace Night Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent service to our guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Manager role. Highlight any relevant experience, especially in hotel management or night shifts, and mention your familiarity with systems like Opera. We appreciate attention to detail!
Highlight Your Skills: Don’t forget to showcase your organisational skills and knowledge of Health & Safety protocols. Mention any specific training or certifications you have, as this will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Harbour Hotels family!
How to prepare for a job interview at Front Office - Guildford Harbour Hotel
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially around reception duties and systems like Opera. Familiarise yourself with the end-of-day reports and check-in/check-out processes, as these will likely come up during the interview.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be prepared to discuss relevant protocols and procedures. It might be helpful to have examples ready that demonstrate your understanding and experience in this area.
✨Show Your Passion for Service
Harbour Hotels values service excellence, so think about times when you've gone above and beyond for guests. Share specific stories that highlight your commitment to providing top-notch service and how you handle guest concerns.
✨Dress to Impress
Even though it’s a night manager position, first impressions matter! Dress smartly for the interview to reflect the stylish image of Harbour Hotels. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.