At a Glance
- Tasks: Manage the hotel and ensure guest satisfaction during night shifts.
- Company: Join Harbour Hotels, a prestigious hotel group with stunning locations.
- Benefits: Competitive salary, career progression, discounts, and meals included.
- Other info: Exciting training opportunities and stylish uniform provided.
- Why this job: Be part of an award-winning team and enhance your hospitality skills.
- Qualifications: Previous hotel night experience and knowledge of reception processes.
The predicted salary is between 30000 - 40000 £ per year.
Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role… We have a superb opportunity for a Night Manager to join the team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, be able to run end of day reports and perform check‑in and check‑out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self‑motivated, organised and has a passion for service excellence.
What’s in it for you…
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Manager in Basingstoke employer: Front Office - Brighton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, bespoke career pathways, and unique training opportunities, team members can thrive in a supportive environment while enjoying benefits such as hotel stays and discounts across our luxury properties. Join us in creating memorable experiences for our guests in some of the most stunning locations in the South.
Contact Details:
Front Office - Brighton Harbour Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Harbour Hotels. A friendly chat can open doors and give you insider info about the Night Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers, be ready to discuss your experience with reception systems like Opera and your knowledge of Health & Safety. Make it clear that you're the perfect fit for the job.
✨Tip Number 3
Prepare for the interview by researching Harbour Hotels. Know their values, recent achievements, and what makes them stand out in the hospitality scene. This will help you tailor your answers and show your genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Manager in Basingstoke
Some tips for your application 🫡
Craft a Stellar CV:Make sure your CV is up-to-date and highlights your relevant experience, especially in hotel management and customer service. Tailor it to showcase your skills that match the Night Manager role, like your knowledge of reception systems and health & safety.
Write a Personal Cover Letter:Don’t skip the cover letter! Use it to express your passion for hospitality and why you want to join Harbour Hotels. Share specific examples of your previous night management experience and how you can contribute to our team.
Show Off Your Skills:In your application, emphasise your organisational skills and self-motivation. Mention any experience with Opera or similar systems, as well as your understanding of health and safety protocols. We love candidates who are proactive!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Front Office - Brighton Harbour Hotel
✨Know Your Stuff
Make sure you brush up on your knowledge of hotel operations, especially around reception duties and systems like Opera. Familiarise yourself with the end-of-day reports and check-in/check-out processes, as these will likely come up during the interview.
✨Health & Safety Savvy
Since the role requires a sound knowledge of Health & Safety, including Fire Safety, be prepared to discuss relevant protocols and procedures. It’s a good idea to have examples ready that demonstrate your understanding and experience in this area.
✨Show Your Passion for Service
Harbour Hotels values service excellence, so think of specific instances where you went above and beyond for guests. Share stories that highlight your commitment to providing an exceptional experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and opportunities for progression within Harbour Hotels. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
