At a Glance
- Tasks: Create memorable experiences for guests and showcase the local neighbourhood's charm.
- Company: Hotel Indigo, a vibrant hotel celebrating local culture and community.
- Benefits: Join a friendly team, enjoy flexible hours, and develop your hospitality skills.
- Other info: Attend our Open Day for on-the-spot interviews and meet our leadership team.
- Why this job: Be part of a dynamic team that values personality and genuine connections.
- Qualifications: Passion for hospitality and a love for engaging with people.
The predicted salary is between 20000 - 25000 £ per year.
Join Us at Our Recruitment Open Day! Hotel Indigo is all about celebrating the neighbourhood: its rhythm, its personality, its hidden corners that only locals know. And now, as we have opened our doors to Hotel Indigo London K West Shepherd’s Bush, we’re looking for vibrant, curious, character-filled people to help us bring that neighbourhood spirit to life.
Open Day Location: Hotel Indigo London K West Shepherd’s Bush, W14 0AX
Event Room: Studio 1, 2 & 3
Date: 19th June 2026
Time: 9am to 4pm
Whether you’re an experienced hotel professional or you’re just starting your journey, if you bring passion, individuality, and a love for people, we want to meet you.
We’re recruiting for the following Front of House roles:
- Night Experience Supervisor
- Guest Experience Host
What it’s like to work with us
At Hotel Indigo, you’re not just clocking in, you’re joining a team where personality is your power. We encourage local knowledge and we believe in warm, genuine hospitality that feels more like connection than service.
What to expect on the day:
- Meet our leadership team
- Learn about the hotel and the neighbourhood story behind it
- On-the-spot conversations to be short-listed
- A relaxed, friendly environment
Bring any documents to prove your rights to work in the UK and your best self!
Guest Experience Host in London employer: Front Of House
At Hotel Indigo London K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates individuality and local charm. As a Guest Experience Host, you will be part of a dynamic team that values genuine connections and offers opportunities for personal and professional growth in the heart of London. With a focus on warm hospitality and a supportive environment, we invite you to bring your passion for people and help us create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host in London
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Front Of House.
We think you need these skills to ace Guest Experience Host in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Front Of House and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Front Of House!
How to prepare for a job interview at Front Of House
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Front Of House. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Front Of House. Your motivation can often outweigh experience, so let that passion shine through!
