At a Glance
- Tasks: Provide 5* customer service and manage front of house operations.
- Company: High-end dental practice in Loughborough, known for VIP treatments.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and attention to detail.
- Why this job: Be the face of luxury service and create unforgettable first impressions.
- Qualifications: Excellent communication skills and a friendly, professional attitude.
The predicted salary is between 21000 - 29000 £ per year.
Overview
Front of House Recruitment provided pay range. This range is provided by Front of House Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Front of House Recruitment
Position
Loughborough, Leicestershire
£25k salary Dep Exp
Receptionist in Loughborough Leicestershire, HIGH END Dentist where VIPs enjoy the best treatments. You would be providing 5* customer service and a front of house guest services experience - etc also providing support administration.
Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches.
Reception Duties
- Meeting and greeting in a warm, friendly manner to clients, staff and visitors
- Reservations - taking calls and booking in treatments
- Keeping check on office supplies and ordering if necessary
- General administration (photocopy, fax, scanning)
- Sorting and distributing post daily and ordering couriers
- Other ad hoc duties as requested from time to time
Requirements
- Wonderful communication and administration skills
- Able to successfully communicate at the highest level
- Ability to prioritise and have attention to detail
- Ability to work in a fast paced and challenging environment
- Excellent telephone manner, well presented and polite
- A team player
- Knowledge of MS Office
Other
Google "Receptionist Needed" for more information on our jobs
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Administrative, Customer Service, and Other
Industries
- Wellness and Fitness Services, Retail Health and Personal Care Products, and Hospitals and Health Care
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Receptionist in Loughborough employer: Front of House Recruitment
At Front of House Recruitment, we pride ourselves on being an excellent employer by fostering a supportive team environment that values outstanding customer service and professional growth. Located in the vibrant city of London, our part-time Corporate Receptionist / Hospitality Assistant role offers flexible working hours, competitive benefits, and opportunities to develop your skills in a dynamic corporate setting. Join us to be part of a team that prioritises employee well-being and career advancement.
Contact Details:
Front of House Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Loughborough
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Front of House Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Front of House Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Loughborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Front of House Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Front of House Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Front of House Recruitment!
How to prepare for a job interview at Front of House Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.