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- Tasks: Deliver 5* customer service and manage reception duties in a prestigious private bank.
- Company: Join a top-tier private bank in the heart of London.
- Benefits: Competitive salary, excellent benefits, and a vibrant work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be the face of the company and engage with UHNW clients daily.
- Qualifications: Must have previous cabin crew or FOH receptionist experience.
The predicted salary is between 30000 - 45000 £ per year.
Ex-Cabin Crew needed for a London Corporate Executive Receptionist role in a Private Bank near Bank Tube, with excellent customer service skills. A great company in a great location within a great building offering great benefits needs a candidate who can deliver great 5* customer services to their range of UHNW clientele. This FOH ambassador role is an involved role with varied duties and an opportunity to have some of the best benefits available in London. This exciting position would also involve organising, improving and taking a hand in updating their reception services.
Previous FOH receptionist experience or cabin crew experience is necessary.
Reception Duties:- Overseeing the switchboard and being the firm's ambassador for some incoming calls
- Screening telephone calls and forwarding messages
- Meeting and greeting in a warm, friendly manner to clients, staff and visitors
- Utilising the meeting room calendar / meeting room software
- Setting up conference calls
- Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times
- Booking lunches, liaising with hospitality teams for drinks and lunches for guests
- Keeping check on office supplies and ordering if necessary
- General administration (photocopy, fax, scanning)
- Sorting and distributing post daily and ordering couriers
- Assisting PAs and Directors where possible
- Booking Travel and Accommodation
- Other ad hoc duties as requested from time to time
- Previous Cabin Crew & FOH/Reception experience
- Wonderful communication and administration skills
- Able to successfully communicate at the highest level
- Ability to prioritise and have attention to detail
- Ability to work in a fast paced and challenging environment
- Excellent telephone manner, well presented and polite
- A team player
- Knowledge of MS Office
Ex Cabin Crew employer: Front of House Recruitment
Contact Detail:
Front of House Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ex Cabin Crew
✨Tip Number 1
Network like a pro! Reach out to your former cabin crew mates and let them know you're on the lookout for a receptionist role. They might have insider info or even know someone hiring. Plus, personal connections can give you that extra edge!
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering 5* service, think of scenarios where you can showcase your ability to handle tricky situations with grace. Role-play with friends or family to get comfortable.
✨Tip Number 3
Get familiar with the tools! Brush up on your MS Office skills and any meeting room software you might encounter. Being tech-savvy will show employers you're ready to hit the ground running and can manage the reception duties smoothly.
✨Tip Number 4
Apply through our website! We want to see your application and help you land that dream job. Make sure to highlight your cabin crew experience and how it translates to the receptionist role. Let’s get you in front of the right people!
We think you need these skills to ace Ex Cabin Crew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous cabin crew and FOH experience. We want to see how your skills translate into the receptionist role, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Communication Skills: Since this role involves interacting with UHNW clientele, we need to see your excellent communication skills in action. Make sure your application is clear, concise, and free of any typos – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Front of House Recruitment
✨Show Off Your Customer Service Skills
As an ex-cabin crew member, you know the importance of excellent customer service. Be ready to share specific examples from your past experiences that highlight your ability to handle challenging situations with grace and professionalism.
✨Dress to Impress
First impressions matter, especially in a corporate environment. Make sure to dress smartly and present yourself well. A polished appearance will reflect your understanding of the role and the high standards expected by the company.
✨Know the Company Inside Out
Research the private bank and its clientele before the interview. Understanding their values, services, and the type of UHNW clients they cater to will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Role-Specific Questions
Expect questions related to reception duties and your experience in fast-paced environments. Think about how your cabin crew background has equipped you with skills like multitasking, prioritising tasks, and maintaining a calm demeanour under pressure.