At a Glance
- Tasks: Create unforgettable customer moments and serve amazing food with a smile.
- Company: Join the vibrant Nando's family in Newcastle East.
- Benefits: Free meals, flexible shifts, and 40% discount for you and your friends.
- Other info: Enjoy regular parties, events, and career development opportunities.
- Why this job: Be part of a fun team that values diversity and customer experience.
- Qualifications: Must have finished school; all backgrounds welcome.
The predicted salary is between 25000 - 27000 £ per year.
Front of House Nandoca Location: Newcastle East
Hourly Rate: £12.71 (may differ for under 18s)
We are looking for Front of House Nandocas (our Team Members) to join us. The Role of a Front of House Nandoca is simple… to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.
Responsibilities- Make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.
- Give a warm welcome to our guests and make them feel at home.
- Serve customers efficiently at the till – understanding and meeting their needs.
- Serve amazing food to Nando's high standards that make our guests feel fired up and wowed by the experience.
- Bring amazing food and drink to the table and make sure our customers have everything they need.
- Follow all fire safety, health and safety, food hygiene and restaurant security measures.
- Free meal on every shift you work.
- Flexible shifts.
- Access to a great discount platform.
- Discount on Nando's for you and your friends and family (40% every day).
- Internal development programmes to support your career development.
- Regular regional parties and events.
- Refer a friend incentive scheme.
You must have finished school to become a Nando's Team Member. Legislation on health & safety is incredibly important to us, so you can only become a Nando's Team Member once you have finished school. We welcome Team Members of all backgrounds and ages over 18.
EEO StatementAt Nando's, everyone is welcome. Inspired by our Southern African heritage we value the richness that diversity brings to Nando's.
FOH Nandoca Lead: Guest Experience & Service in Gateshead employer: Front Of House Nandocas
Nando's Newcastle East is an exceptional employer, offering a vibrant work culture where every team member is valued as part of the family. With flexible shifts, free meals on every shift, and robust internal development programmes, employees have ample opportunities for growth while enjoying a fun and relaxed environment that prioritises unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Nandoca Lead: Guest Experience & Service in Gateshead
✨Tip Number 1
Get to know the Nando's vibe! Before your interview, pop into a local branch and soak up the atmosphere. Pay attention to how the team interacts with guests and take notes on what makes the experience special. This will help you connect with the role and show your passion for creating unforgettable moments.
✨Tip Number 2
Practice your people skills! As a Front of House Nandoca, you'll be all about making guests feel at home. Try role-playing with friends or family to get comfortable with welcoming guests and handling their needs. The more relaxed and confident you are, the better!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Use your cover letter or during interviews to express why you love Nando's and how you can contribute to the team. We want to see that fire in your belly!
✨Tip Number 4
Network like a pro! Connect with current Nando's Team Members on social media or at local events. Ask them about their experiences and any tips they might have for landing the job. Building these connections can give you insider knowledge and make you stand out in the application process.
We think you need these skills to ace FOH Nandoca Lead: Guest Experience & Service in Gateshead
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you can create those unforgettable customer moments that we value at Nando's.
Tailor Your Application:Make sure to tailor your application to the Front of House Nandoca role. Highlight any experience you have in customer service and how you’ve made guests feel valued in the past. We love seeing how you can bring a fun and relaxed vibe to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your skills and experiences without any fluff. This helps us see why you’d be a great fit for our family!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining the Nando's team!
How to prepare for a job interview at Front Of House Nandocas
✨Know the Nando's Vibe
Before your interview, get familiar with Nando's culture and values. They’re all about creating a fun and relaxed environment for guests, so think about how you can embody that spirit in your answers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Nando's wants Team Members who can create unforgettable moments, so highlight any relevant stories that demonstrate your ability to make guests feel valued.
✨Practice Your Warm Welcome
Since the role involves giving a warm welcome to guests, practice how you would greet someone. A friendly smile and a genuine approach can go a long way, so think about how you can convey that during the interview.
✨Understand Health & Safety
Familiarise yourself with basic health and safety regulations, especially those related to food hygiene. Nando's takes this seriously, so being able to discuss these topics will show that you’re responsible and ready to follow their standards.
