At a Glance
- Tasks: Be the face of a prestigious firm, managing calls and welcoming clients with 5* service.
- Company: Join a leading Asset Management firm in London with a reputation for excellence.
- Benefits: Enjoy a competitive salary, bonuses, private health, and a vibrant work environment.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a lasting impression and develop your skills in a fast-paced, dynamic setting.
- Qualifications: Previous front-of-house or cabin crew experience with excellent communication skills.
The predicted salary is between 35000 - 42000 £ per year.
Receptionist vacancy at London Asset Management - they are recruiting a new Receptionist for their highly prestigious firm. As their main front of house expert, this vacancy would need 1st Class 5* customer service skills. As their ambassador creating that first impression, you would also be booking in lunches with the catering team and carrying out diary management. This firm has excellent benefits offered including great Bonus and Private Health. Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience is welcome.
Reception Duties:
- Overseeing the switchboard and being the firm's ambassador for some incoming calls
- Screening telephone calls and forwarding messages
- Meeting and greeting in a warm, friendly manner to clients, staff and visitors
- Utilising the meeting room calendar / meeting room software
- Setting up conference calls
- Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times
- Booking lunches, liaising with hospitality teams for drinks and lunches for guests
- Keeping check on office supplies and ordering if necessary
- General administration
- Sorting post and ordering couriers
- Assisting PAs and Directors where possible
- Booking Travel and Accommodation
- Other ad hoc duties as requested from time to time
Requirements:
- Previous FOH or Cabin Crew experience
- Wonderful communication and administration skills
- Able to successfully communicate at the highest level
- Ability to prioritise and have attention to detail
- Ability to work in a fast-paced and challenging environment
- Excellent telephone manner, well presented and polite
- A team player
- Knowledge of MS Office
Receptionists employer: Front & Front FM
Join a prestigious asset management firm in London as a Receptionist, where you will be the face of the company, delivering exceptional customer service and creating lasting impressions. With competitive salaries ranging from £35,000 to £42,000, excellent bonuses, and private health benefits, this role offers a supportive work culture that values your contributions and encourages professional growth. Experience a dynamic environment that fosters teamwork and provides opportunities to engage with high-profile clients while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionists
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being their front of house ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist, like handling difficult calls or greeting VIP clients. This will help you feel more confident and prepared.
✨Tip Number 3
Dress to impress! As the first point of contact, your appearance matters. Choose an outfit that reflects professionalism and aligns with the company's image to make a great first impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Receptionists
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your 5* customer service experience in your application. We want to see how you've made great first impressions in previous roles, whether that's in a hotel, as cabin crew, or in any front of house position.
Tailor Your CV and Cover Letter:Don’t just send the same old CV! Tailor it to match the job description. Use keywords from the listing, like 'diary management' and 'meeting room software', to show us you’re the perfect fit for our prestigious firm.
Be Polite and Professional:Since you'll be the face of our company, your written communication should reflect that. Keep your tone polite and professional, and double-check for any typos or errors before hitting send. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Front & Front FM
✨Know Your Customer Service Skills
Make sure you can showcase your 5* customer service skills during the interview. Prepare examples from your previous roles where you went above and beyond to create a great first impression, whether it was in a hotel, as cabin crew, or in another front-of-house position.
✨Familiarise Yourself with Diary Management
Since diary management is a key part of the role, brush up on any relevant software or tools you might be using. Be ready to discuss how you’ve managed schedules in the past and how you prioritise tasks effectively.
✨Practice Your Telephone Etiquette
An excellent telephone manner is crucial for this position. Practise answering calls in a friendly and professional way. You might even want to role-play with a friend to get comfortable with screening calls and forwarding messages.
✨Show Your Team Spirit
Being a team player is essential in this role. Think of examples where you collaborated with others, whether it was coordinating with catering teams or assisting PAs and Directors. Highlighting your ability to work well with others will show that you’re a great fit for their team.
