At a Glance
- Tasks: Repair and support cutting-edge welding equipment while helping customers troubleshoot issues.
- Company: Join the Fronius family, a leader in innovative welding technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Make a real difference by supporting customers and working with advanced technology.
- Qualifications: Technical experience in electrical equipment and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Tasks & Responsibilities
- Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre-sales and after-sales support to the sales team and customers
- Providing support to demonstrations of welding equipment
- Assisting with events (trade fairs, seminars, etc.)
- Assisting with stock control
Skills & Requirements
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- IT skills including Microsoft Office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded/ good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility (working hours and tasks arranged to suit customer requirements)
- Customer orientated attitude with professional approach to clients
Language
- Fluent English (spoken and written)
- German would be an advantage but not essential
The role will involve:
- Travel UK and Ireland daily, weekly
- Occasional travel overseas for business and training
Are you ready for Fronius? Apply online now and become part of the Fronius family!
Tech Support/System Engineer in Milton Keynes employer: Fronius
Fronius is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a strong focus on professional development, team members are encouraged to grow their skills through hands-on experience and training opportunities, particularly in the dynamic field of welding technology. Located in a vibrant area with access to various trade fairs and events, employees enjoy a supportive environment that prioritises customer satisfaction and teamwork, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Support/System Engineer in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research Fronius and their products, especially the welding equipment you'll be working with. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be providing technical support, brush up on common issues related to welding equipment. Being able to demonstrate your problem-solving abilities can really impress potential employers.
✨Tip Number 3
Network like a pro! Attend trade fairs and seminars related to welding technology. Not only will you learn more about the industry, but you might also meet people who can help you land that job at Fronius.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Fronius family!
We think you need these skills to ace Tech Support/System Engineer in Milton Keynes
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical experience and qualifications in your application. We want to see how your background aligns with the role, especially if you have experience with electrical equipment or welding processes.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific job description. Mention how your skills can help us provide top-notch support to our customers.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Fronius family!
How to prepare for a job interview at Fronius
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially regarding Fronius welding equipment. Familiarise yourself with inverters, torches, and the different welding processes like TIG and MIG/MAG. This will help you answer technical questions confidently.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer support. Think of examples where you successfully resolved issues or provided exceptional service. This will demonstrate your customer-oriented attitude.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview. They might ask how you would troubleshoot a specific problem with welding equipment. Practising these scenarios beforehand can help you articulate your thought process clearly.
✨Flexibility is Key
Highlight your flexibility in working hours and tasks. Since the job requires travel and adaptability to customer needs, sharing examples of how you've successfully managed changing priorities in the past will show you're the right fit for the role.
