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- Tasks: Support customers with technical issues and repair Fronius welding equipment.
- Company: Join the Fronius family, a leader in welding technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Why this job: Be part of innovative projects and enhance your technical skills.
- Qualifications: Technical experience in electrical equipment and strong communication skills.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Functional repair of Fronius welding equipment, including inverters, torches, hose packs, and automated systems.
Tasks & Responsibilities
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre‑sales and after‑sales support to the sales team and customers
- Providing support to demonstrations of welding equipment
- Assisting with events (trade fairs, seminars, etc.)
- Assisting with stock control
Skills & Requirements
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded / good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility (working hours and tasks arranged to suit customer requirements)
- Customer‑orientated attitude with professional approach to clients
- Fluent English (spoken and written)
- German would be an advantage but not essential
Travel Requirements
- Travel UK and Ireland daily/weekly
- Occasional travel overseas for business and training
Technical Support/System Engineer in Milton Keynes employer: Fronius Österreich
Contact Detail:
Fronius Österreich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support/System Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Fronius and understand their products inside out. We want you to show off your knowledge of welding equipment and how you can provide top-notch technical support.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, we suggest you rehearse explaining technical concepts in simple terms. This will help you shine during interviews and demonstrate your customer-oriented attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Fronius family. Let’s get you on board!
We think you need these skills to ace Technical Support/System Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience, especially with electrical equipment and welding processes. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Support/System Engineer role. Share specific examples of your customer support experience and how you’ve tackled technical challenges in the past.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any experience you have in providing support or training to others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Fronius family!
How to prepare for a job interview at Fronius Österreich
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Fronius welding equipment. Familiarise yourself with inverters, torches, and the different welding processes like TIG and MIG/MAG. This will help you answer technical questions confidently.
✨Customer Communication is Key
Since the role involves a lot of customer interaction, practice how you communicate technical information clearly and concisely. Think about examples where you've successfully helped customers troubleshoot issues in the past.
✨Show Your Team Spirit
This position requires a team player, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where your teamwork made a difference, especially in high-pressure situations.
✨Flexibility Matters
Be prepared to talk about your flexibility regarding working hours and tasks. Highlight any experiences where you've adapted to changing circumstances or customer needs, as this will show you're a great fit for the dynamic nature of the job.
