At a Glance
- Tasks: Repair and support cutting-edge welding equipment while helping customers troubleshoot issues.
- Company: Join a dynamic team in the welding technology sector with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a growing industry.
- Other info: Flexible working hours and opportunities for travel across the UK and Ireland.
- Why this job: Be part of a team that makes a real difference in welding technology and customer satisfaction.
- Qualifications: Technical experience in electrical equipment and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Tasks & Responsibilities
- Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre-sales and after-sales support to the sales team and customers
- Providing support to demonstrations of welding equipment
- Assisting with events (trade fairs, seminars, etc.)
- Assisting with stock control
Skills & Requirements
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded / good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility (working hours and tasks arranged to suit customer requirements)
- Customer orientated attitude with professional approach to clients
Language
- Fluent English (spoken and written)
- German would be an advantage but not essential.
The Role Will Involve
- Travel UK and Ireland daily, weekly
- Occasional travel overseas for business and training.
Tech Support/System Engineer in Milton Keynes employer: Fronius Österreich
As a leading provider of welding technology, we pride ourselves on fostering a dynamic work environment that encourages innovation and professional growth. Our team-oriented culture promotes collaboration and flexibility, ensuring that employees are supported in their roles while also having the opportunity to develop their skills through hands-on experience and training. With a commitment to customer satisfaction and a focus on cutting-edge technology, working with us means being part of a forward-thinking company that values its employees and their contributions.
We think you need these skills to ace Tech Support/System Engineer in Milton Keynes
Technical Support
Electrical Engineering
Welding Equipment Repair
Troubleshooting
Calibration of Welding Equipment
Customer Communication Skills
IT Skills (Microsoft Office Suite)
