At a Glance
- Tasks: Repair and support cutting-edge welding equipment while helping customers troubleshoot issues.
- Company: Join a dynamic team in the welding technology industry.
- Benefits: Competitive salary, travel opportunities, and hands-on experience with innovative products.
- Other info: Flexible working hours and opportunities for travel across the UK and Ireland.
- Why this job: Make a real difference by supporting customers and working with advanced welding technologies.
- Qualifications: Technical experience in electrical equipment and strong communication skills required.
The predicted salary is between 26100 - 31900 £ per year.
- Tasks & Responsibilities
- Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
- Providing support to customers and troubleshooting
- Providing service and calibration of welding equipment
- Safety test and weld test after repair and servicing
- Providing technical support for the introduction of new products/systems/processes into the market
- Providing email and telephone support for technical and welding queries/problems
- Providing pre-sales and after-sales support to the sales team and customers
- Providing support to demonstrations of welding equipment
- Assisting with events (trade fairs, seminars, etc.)
- Assisting with stock control
Skills & Requirements
- Technical experience preferably on technical support of electrical equipment
- Electrical engineering qualification
- IT skills including Microsoft office suite (Excel & Word)
- Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
- Sales minded / good customer communication skills
- Good communication skills and knowledge transfer abilities
- Team worker
- Flexibility (working hours and tasks arranged to suit customer requirements)
- Customer orientated attitude with professional approach to clients
- Language
- Fluent English (spoken and written)
- German would be an advantage but not essential.
The Role Will Involve
- Travel UK and Ireland daily, weekly
- Occasional travel overseas for business and training.
- #J-18808-Ljbffr
Tech Support/System Engineer in Milton Keynes employer: Fronius Österreich
Fronius Österreich is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With opportunities for professional growth through training and international travel, employees can enhance their skills while making a meaningful impact in the welding industry. The company's commitment to customer satisfaction and strong communication ensures a supportive environment where every team member can thrive.
We think you need these skills to ace Tech Support/System Engineer in Milton Keynes
Technical Support
Electrical Engineering
Welding Equipment Repair
Troubleshooting
Calibration of Welding Equipment
Customer Communication Skills
Sales Support
