At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service at our front desk.
- Company: Join Froneri, a leading ice cream manufacturer creating delightful experiences worldwide.
- Benefits: Enjoy competitive pay, bonuses, flexible shifts, and health support.
- Other info: Flexible working hours with opportunities for career development and community engagement.
- Why this job: Be part of a passionate team making a real impact in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and experience with CCTV systems.
The predicted salary is between 30000 - 40000 £ per year.
Discover Your Future at Froneri – Front of House Reception / Security
Location: Leeming Bar, North Yorkshire
Contract Type: Full-time, In person
Salary: £15.12 per/hr
About Us
At Froneri, we don’t just make ice cream, we create experiences that delight millions around the world. As one of the world’s leading ice cream manufacturers, we’re proud to produce iconic brands like Rowtrees, Nuii, and Cadbury ice cream. Our team is at the heart of everything we do—driven, innovative, and committed to excellence.
The Role
In this role, you’ll be responsible for:
- Promptly and effectively responding to incidents and emergencies, using your knowledge of site systems and protocols to ensure safety and security.
- Maintaining high standards of performance, professionalism, and exceptional customer service by collaborating with other departments and working closely with management to identify areas for service improvement.
- Following instructions and regulations, and completing additional administrative tasks as assigned, while maintaining meticulous and accurate records.
- Producing concise and timely reports and escalating any issues as necessary.
- Monitoring surveillance systems, responding to alarms, and effectively communicating with management and external authorities.
You’ll play a key part in helping us deliver high-quality products and services while living our values: we take ownership, we are better together, we seek to improve and we do what is right.
Based at our Leeming site, your duties will include front desk reception and monitoring all arrivals and departures as well as the security of our site via the CCTV system. Working on a rotating pattern involving days and nights, the team maintains a 24‑hour, 365 days a year cover for the business. This requires a flexible approach to the job, as you will be working as part of a committed site security team, who take great pride in the quality of the service they provide to visitors and staff and in keeping the site both safe from potential risks such as fire as well as secure from any intruders. We value people who are proactive, collaborative, and eager to grow.
What We’re Looking For
To be successful in this role, you’ll need:
- PC skills, particularly MS Office.
- A verifiable work and career history spanning a period of at least five years.
- Familiarity with the use of CCTV monitoring systems.
- Outstanding communication skills coupled with a strong focus on customer service.
- Exceptional attention to detail and organizational abilities.
- Self‑assurance and the ability to establish and maintain productive working relationships at all levels.
- Capability to work independently and take initiative.
- Ability to function effectively as a team member.
- Reliability and commitment to maintaining confidentiality.
Why Join Froneri?
We offer a range of benefits to support your wellbeing and development:
- Extra Rewards: Annual bonus, recognition schemes, Christmas voucher.
- Flexible Pay Options: Salary sacrifice for pensions, payroll giving, Cycle to Work.
- Shift Premiums: £2.50/hour for overtime; up to £10/night shift premium.
- Family Support: Maternity, paternity, and adoption pay.
- Financial Security: Life assurance (2x salary), pension scheme, paid annual leave.
- Career Development: Access to training and apprenticeships.
- Health & Wellbeing: 24/7 virtual GP, mental health support, occupational health.
- Perks & Discounts: Staff lottery, raffles, and savings hub for shopping, travel, and entertainment.
- Community Engagement: Volunteer opportunities with charity partners.
Ready to Apply?
If you’re excited by the opportunity to work with a global brand and a passionate team, we’d love to hear from you. Please apply in writing/by email, enclosing a CV, to Hannah Goundry, (jobs@uk.froneri.com) HR Dept, Froneri, Leeming Bar Industrial Estate, Leeming Bar, Northallerton DL7 9UL.
Security / Front of House Reception in Northallerton employer: Froneri
Froneri is an exceptional employer that values its team members and fosters a collaborative work culture in Leeming Bar, North Yorkshire. With a commitment to employee growth through training and apprenticeships, alongside a comprehensive benefits package including annual bonuses, flexible pay options, and health support, Froneri ensures that every employee feels valued and empowered to contribute to the success of our iconic ice cream brands. Join us to be part of a dedicated security team that takes pride in maintaining a safe and welcoming environment for both staff and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Security / Front of House Reception in Northallerton
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Froneri. Don’t hesitate to reach out and ask for insights or informational interviews!
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We think you need these skills to ace Security / Front of House Reception in Northallerton
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Froneri. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Froneri.
How to prepare for a job interview at Froneri
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Froneri.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Froneri.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Froneri.
